• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Substance 3D Painter Not Using eGPU correctly

New Here ,
Jul 31, 2021 Jul 31, 2021

Copy link to clipboard

Copied

According to this page in the documentation https://substance3d.adobe.com/documentation/spdoc/forcing-the-external-gpu-on-mac-os-188974284.html I should be able to use an external GPU. When I follow the instructions and check 'Prefer External GPU' the center canvas of Painter is transparent. Only the window frame shows.

MacBook Pro 2018, MacOS Big Sur 11.5, Radeon WX 9100 and Radeon Vega Pro 56 external GPUs, Latest version of Substance 3D Painter

 

Thanks,

Greg

TOPICS
Bugs & Crashes , Discussion

Views

263

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 02, 2021 Aug 02, 2021

Copy link to clipboard

Copied

Hi, although the documentation mentions this as a potential solution for eGPU issues, eGPUs are not officially supported on Mac at this time so it may simply not work depending on your specific hardware and situation.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 02, 2021 Aug 02, 2021

Copy link to clipboard

Copied

Is is possble to know if such support is planned?

Thanks,

Greg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

Copy link to clipboard

Copied

LATEST

No official plans to support them at the moment.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources