Participant

Answered

Substance 3D Painter won't recognize my Drivers

Forum|Forum|4 years ago
June 24, 2021
5 replies
1165 views

Every time I try and run Painter, I get a message saying my drivers are out of date, which is impossible, since I_just_updated them about an hour before I purchased the subscription.

How do I fix this problem?

Bugs & Crashes

This topic has been closed for replies.

Correct answer Léna Piquet Froyok

Hi all !
Like in the other discussion, it's a bug and we are looking into it.

You can disregard the message for now or downgrade your drivers version if you prefer.

Léna Piquet FroyokCorrect answer

Adobe Employee

Hi all !
Like in the other discussion, it's a bug and we are looking into it.

You can disregard the message for now or downgrade your drivers version if you prefer.

D

davej2646008Author

Participant

Yeah I eventually reverted back to the last Studio Driver and it worked.

Junior Rocha

Community Expert

I have the same problem, I had to revert my driver, Painter doesn't recognize the latest Nvidia Driver Update

christiant64055069

Participant

had the same problem and reverted to 466.77 game ready driver and it's good but you don't have the latest drivers

5 Lives Studios

Participant

I'm having the same issue.

S

satisfied_navigator5D2C

Participant

I have the same problem with the nvidia drivers, is this the same message you get?

https://community.adobe.com/t5/substance-3d-painter/problem-with-the-latest-version-of-nvidia-drivers-with-painter/td-p/12134050

D

default2ulc9041n4nw

Participant

Same problem, and same message (except my card is a 2070 rtx super)

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