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Substance Painter 2019 license.key not recognized by Substance Painter

New Here ,
Oct 09, 2024 Oct 09, 2024

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Hello,

I have a perpetual license for Substance Painter / Substance designer 2019 indie. It has been upgraded from prior versions which go all the way back to 2016.

I have the install file and the license key file I backed up from the webiste ages ago. The last time I installed the software was in 2020 for a new computer. I have since upgraded the harddrive and proceeded to install my software as usual only to find that my backed up Key which use to work is no longer reconized by the althentication software. What can I do to fix this?

I have my recite emails if needed for proof.  

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