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Substance Painter can't read Vertex Color

New Here ,
Aug 25, 2021 Aug 25, 2021

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I do have a very fine mesh. The Vertex Color is assigned, it's cleary to see when using 3dsmax.

After exporting the .fbx file and importing to Substance Painter... well, Substance Painter can't read the vertex color information.

 

I have exported numerous other meshes with no problem. 

What's causing that issue?

vertex_clor_1.JPGvertex_clor_2.JPGvertex_clor_3.JPG

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Bugs & Crashes , Showcase

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Adobe Employee ,
Nov 26, 2021 Nov 26, 2021

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Hi,

Could you share your mesh? It seems to be an issue with the way 3ds Max exports .fbx. However, I can't verify that since I don't have 3DsMax on my side.

Kind Regards.

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