Substance Painter opens with most shaders pink

Report · Sep 19, 2022

Hi..this is really odd to me having used Substance not too long ago with no issues.

When I open or import in an asset it is pink. The material menu has most of the shaders as a pink color.

Any suggestions on this??

This is not a problem on my PC. Just my Mac.

I am on a Mac Mini (2018) OS 12.5.1

PT ver 8.1.3

I'll attach some screen captures.

Thanks,

Bryan

Report · Sep 20, 2022

Hi

See if this helps https://substance3d.adobe.com/documentation/spdoc/thumbnails-in-the-shelf-look-incorrect-170460259.h...

Report · Sep 23, 2022

Thanks Ged, but this did not help. Added more pink material shader icons. The Smart Material shaders look good, except a few pink ones. Same with the masks. It is mainly the Material shelf that is full of pink material nodes or shaders.

I guess I could uninstall then reinstall and see what happens.

Thanks again,

Bryan

Report · Oct 06, 2022

If you have an integrated GPU or eGPU, it is not supported my Painter.
Here the recommendations:
https://substance3d.adobe.com/documentation/spdoc/hardware-requirements-220857181.html