Substance Painter updates with Auto Update disabled

Forum|Forum|2 years ago
June 8, 2023
2 replies
4419 views

I have Adobe Substance 3D Painter installed and on version 8.3.0. I have auto updates disabled in Adobe CC but Painter keeps updating to 8.3.1 which I can't use as my project needs the previous version.

I get no warning or option not to update, it's just done it without me knowing sometimes causing me to create projects in the newer version which then can't be used by anyone else on the team.

I saw that there is an auto update option in Painters setting but that does not exist for me and maybe it has been removed.

I am out of ideas about what to do.

This topic has been closed for replies.

kglad

Community Expert

in substance 3d, disable edit>preferences>check for updates.

E

Ed30369153bvbrAuthor

Participating Frequently

That setting does not exist for me in Substance 3D Painter

kglad

Community Expert

did you purchase via steam?

E

Ed30369153bvbrAuthor

Participating Frequently

Not sure is someone from Adobe can answer this for me?

Cyril Dellenbach

Community Manager

Hi @Ed30369153bvbr,

and thanks for your patience.

Is the issue only appearing with Substance 3D Painter or also other apps from the Creative Cloud? As a 3D artist, I can only advise you to make sure the Substance 3D Painter app is not in the Auto-Update list (Preferences>App), which you apparently already did.

Therefore, I'll move this conversation to the Download & Install community where my colleagues will give you a better help than I would.

Have a nice day.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

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