Uh, older versions?

Forum|Forum|4 years ago
June 26, 2021
2 replies
2041 views

It's unfortunate that Allegorithmic sold-out to Adobe because apparently Adobe sees no value in offering older versions of the software. Well I'm not going to buy a new computer just so I can run the latest version when the version I was using was fine; and especially considering the newest versions of any programs are usually the buggiest.

Discussion

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Correct answer Jeremie Noguer

Hi, this is the first version under Adobe, so older versions are not compatible with CC Desktop, but in the future when new updates are released, you will be able to download previous versions from CCD, like with the other Adobe apps.

A

aarnelc88526373

Participant

I find very disingenuous that so many people that paid for perpetual licenses can't even have access to them now.

Cyril Dellenbach

Community Manager

Hi @aarnelc88526373,

What do you mean exactly? Do you have an issue to access your perpetual license? Perpetual licenses should always be accessible, but not through the Creative Cloud application.

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

A

aarnelc88526373

Participant

Hi, Cyril. Yes, I've been having problems finding any good information about how to download an older version of Substance Painter for which I had a perpetual license. I sent an email to allegorithmic-legacyaccount@adobe.com and I haven't hear anything from them. I read in the forums that older versions can be downloaded from steam. But I was unsuccessful there too. I bought the software package twice on the allegorithmic website, wish isn't available now.

Thanks in advance for the help.

Jeremie Noguer

Correct answer

Community Manager

Hi, this is the first version under Adobe, so older versions are not compatible with CC Desktop, but in the future when new updates are released, you will be able to download previous versions from CCD, like with the other Adobe apps.