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defaultbrotmz334l61
Participant
August 6, 2021
Answered

Unable to rotate using a wacom pen

  • August 6, 2021
  • 5 replies
  • 3584 views

Hi there.

I'm using a wacom pen to paint in SP. However, all of a sudden yesterday, Im now unable to use the rotate function which Ive set to one of my pens buttons. Why is this? The rotate function works in other softwares, like Blender. Any idea why this might be?

I'm using a Wacom Intuos Pro M.

    This topic has been closed for replies.
    Correct answer Jeremie Noguer

    This looks like there is an issue with the latest Wacom drivers (6.3.44). Make sure to downgrade your drivers to the 6.3.43 and the issue should go away.

    5 replies

    Jeremie Noguer
    Community Manager
    Jeremie NoguerCommunity ManagerCorrect answer
    Community Manager
    August 24, 2021

    This looks like there is an issue with the latest Wacom drivers (6.3.44). Make sure to downgrade your drivers to the 6.3.43 and the issue should go away.

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      defaultbrotmz334l61Author
      Participant
      August 25, 2021

      Ty, this fixed my issue!

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      darraghd33483112
      Participant
      August 24, 2021

      Yes I cannot use the stencil feature now since the the MMB cannot be mapped to my wacom pen. I am using the Intuos Pro M. Latest drivers. Not an issue in any other software. This is really frustrating and ruining my workflow. "Use the mouse, line up the stencil, now take out the pen and paint'. Now use the mouse to pan around the scene, now take out the pen to paint' Ok, nice caveman workflow there. And I bet this will take months to fix. 

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      darraghd33483112
      Participant
      August 24, 2021

      I am also having this same issue. It is not a driver issue it is a Substance Painter issue. Is this the start of the Adobe takeover now. Nice! Please fix this ASAP Adobe. Thank you!

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        daddyofthree
        Participating Frequently
        August 24, 2021

        im pretty sure this should be a high priority fix...middle mouse button on pen and panning around is key...plus the mmb combos... fix itt plssss

          Léna Piquet Froyok
          Adobe Employee
          Léna Piquet Froyok
          Adobe Employee
          August 6, 2021

          Just to be sure, have you followed our configuration guide already ?
          See: https://substance3d.adobe.com/documentation/spdoc/configuring-pens-and-tablets-188974256.html

          yonadaan
          yonadaan
          Participating Frequently
          August 9, 2021

          I've followed the configuration guide, and am having the same issue.  The middle mouse button using a stylus works correctly one time when another application is open and then the middle mouse button is used in Substance Painter, but after performing another camera operation or painting one paint stroke, the middle mouse button no longer works properly.  This makes Substance Painter very difficult and frustrating to use, and this behavior did not happen previously.  Please fix this issue as switching to a mouse just to rotate or pan the camera (depending on user settings) is a horrible workflow and will lead to users getting carpal tunnel syndrome!

            Jeremie Noguer
            Community Manager
            Jeremie NoguerCommunity Manager
            Community Manager
            August 9, 2021

            AFAIK nothing has changed in the way we handle tablet button inputs. What driver version are you suing for your Wacom tablet?

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            defaultbrotmz334l61Author
            Participant
            August 6, 2021

            Worth noting that the button I have assigned to my pen is Middle Mouse Button. If I switch it to something else, say ALt + Right Mouse Button, it works. However, I wish to keep it as MMB. Why is the MMB giving issues in SP?

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            daddyofthree
            Participating Frequently
            August 18, 2021

            My friend and I have encountered the same problem. Only substance painter 3D Adobe version won't give MMB pan, we also followed the link above with setting painter in tablet settings.

            Reverted to pre-Adobe substance painter and now its also broken, can't mmb pan...sad days

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            daddyofthree
            Participating Frequently
            August 18, 2021

            I want to add also that the mmb, pan works in other programs, Maya, 3dcoat, Zbrush, something happened with substance painter

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