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Warning about outdated GPU driver after updating to latest GPU driver

Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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I'm using Substance Painter version 2020.2.2. Today I downloaded an Nvidia GPU driver update. The next time I opened Substance, I was met with an error/warning:

 

[GPUIssuesCheck] Installed driver for graphics adapter 'NVIDIA GeForce GTX 1070' is outdated.
You should update them for a better experience (http://www.geforce.com/drivers).
The currently installed version is 30.0.14.7168.
The recommended minimum version is 26.21.14.4250 (442.50 WHQL).

 This now gets written to the console log every time I open Substance. Is there a way to stop Substance from performing this check? There seems to be a bug in the driver check version, since I'm using a version higher than the minimum recommended driver.

 

Thanks.

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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This is a bug in the way we detect drivers, it has been fixed in version 7.2.1 (2021.2.1).

You can ignore the warning/skip the message.

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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Thanks. I'm on a perpetual license for 2020.2.2. Is there some option for perpetual license holders to disable this warning somehow? Or is this just how it will be from now on?

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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Hi, 

When launching Painter, you should have the following message appearing. 

Just tick the box  (1) the warning at startup should stop; however, the message in the log won't disappear. 

Substance3DPainter_Nvidia_Driver_Issue_at_Startup.jpg

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