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Substance 3D Painter won't recognize my Drivers

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Every time I try and run Painter, I get a message saying my drivers are out of date, which is impossible, since I_just_updated them about an hour before I purchased the subscription.

How do I fix this problem?

Bugs & Crashes

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Léna Piquet FroyokCorrect answer

Adobe Employee

Hi all !
Like in the other discussion, it's a bug and we are looking into it.

You can disregard the message for now or downgrade your drivers version if you prefer.

Léna Piquet FroyokCorrect answer

Adobe Employee

Hi all !
Like in the other discussion, it's a bug and we are looking into it.

You can disregard the message for now or downgrade your drivers version if you prefer.

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davej2646008Author

Participant

Yeah I eventually reverted back to the last Studio Driver and it worked.

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Junior Rocha

Community Expert

I have the same problem, I had to revert my driver, Painter doesn't recognize the latest Nvidia Driver Update

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christiant64055069

Participant

had the same problem and reverted to 466.77 game ready driver and it's good but you don't have the latest drivers

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5 Lives Studios

Participant

I'm having the same issue.

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satisfied_navigator5D2C

Participant

I have the same problem with the nvidia drivers, is this the same message you get?

https://community.adobe.com/t5/substance-3d-painter/problem-with-the-latest-version-of-nvidia-drivers-with-painter/td-p/12134050

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default2ulc9041n4nw

Participant

Same problem, and same message (except my card is a 2070 rtx super)

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