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Installed Adobe Sampler but it says entry point not found

New Here ,
Feb 16, 2024 Feb 16, 2024

I have already downloaded the Visual C++ Redistributable Packages for Visual Studio 2013 and sfc /scannow
it there were no corrupted files found but still show this error:

 

The procedure entry point vkGetPhysicalDeviceMemoryProperties2 could not be located in the dynamic link library C:\Program Files\Adobe Substance 3D Sampler\usd_ms.dll.

 

My other apps work fine, Photoshop, After effects, Premiere etc.

Hope to hear from you because i need to finish a project

Bug Unresolved
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1 Comment
Adobe Employee ,
Feb 19, 2024 Feb 19, 2024
LATEST

Hello,

 

What is your GPU? Your graphic driver is out of date.

Also there is a possibility you are using a non compatible GPU.

 

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