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Substance Sampler (Both Beta and 4.3.3) Closes When Trying to Open an Existng File

Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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Whne trying to open a file in Substance Sampler , either directly from the file, on the recent list or using the file open command Substance Sampler closes.  I would prefer to avoid recreating files.

 

I also just had a problem with the Beta version not importing a custom filter.

 

I've attached my log for refernce.

 

Also, the eyedropper is not working on my extended display, it will only show black regardless of the color I'm over.

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4 Comments
Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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I also have a log for 4.3.3 but don't see where I can attach it here.

 

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Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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Laptop Specs.jpg

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Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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Sampler files are not showing on my PC as being associated with the program but you can see the sbsar files are.Program Association.jpg

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Adobe Employee ,
Jun 05, 2024 Jun 05, 2024

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Hi Louie,

 

Thank you for including the logs. 

Do you have the same issue in the 4.4.0 version which was released a couple of weeks ago?

 

Let me contact you via email, if you have the possibility to send me your project it would be very helpful.

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