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Blank Viewport

Adobe Employee ,
Dec 05, 2023 Dec 05, 2023

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Hi everyone,

 

Some of you have reported a blank viewport at launch, preventing the use of the application. After an investigation on our end, it seems to be a compatibility issue with the latest NVIDIA drivers and our latest updates.

We are already working on solutions with NVIDIA, but in the meantime, rolling back to version 537.x drivers seems to fix the issue.

 

We are sorry for the inconvenience, and thankful for your reports.

 

image.png

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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Bug Unresolved
TOPICS
Layout , Performance

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1 Comment
New Here ,
Mar 17, 2024 Mar 17, 2024

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LATEST

Hi, up until 3 days ago Adobe Substance 3D worked correctly, today once opened, I can no longer see the grid, backgrounds and props.
I cleared the cache, updated the drivers, reinstalled the program.
Please help me I have a job to do.

adobe non funziona.png

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