Unable to insert text. I don't see the scene. Why ?

[Cyril249171775rr8]

Hello. I try substance3d. BUT... Unable to insert text. (T) I don't see the scene. Why ?

 

[Ares Hovhannesyan]

Please try to reinstall Stager, Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Cyril249171775rr8]

I try to clean.

I cancel cache adobe.

I have message when i start software, say my ram 

I have 8go ram on my computer

screen : 

Its because this ?

[Ares Hovhannesyan]

Don't think so. Please report it to substance3D-bugs@adobe.com

[AEllard · Accepted solution]

Hi! Here are some steps that can help you.  https://substance3d.adobe.com/documentation/sg/stager-viewport-is-blank-225969628.html

-Alisha