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Participant
July 5, 2022
Answered

Unable to insert text. I don't see the scene. Why ?

  • July 5, 2022
  • 3 replies
  • 325 views
Hello. I try substance3d. BUT... Unable to insert text. (T) I don't see the scene. Why ?

 

This topic has been closed for replies.
Correct answer AEllard

Hi! Here are some steps that can help you.  https://substance3d.adobe.com/documentation/sg/stager-viewport-is-blank-225969628.html

-Alisha

3 replies

AEllardCorrect answer
Adobe Employee
July 18, 2022
Participant
July 7, 2022

I try to clean.

I cancel cache adobe.

I have message when i start software, say my ram 

I have 8go ram on my computer

screen : 

 

Its because this ?

Ares Hovhannesyan
Community Expert
Community Expert
July 10, 2022

Don't think so. Please report it to substance3D-bugs@adobe.com

Ares Hovhannesyan
Community Expert
Community Expert
July 5, 2022

Please try to reinstall Stager, Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html