Link media doesn't work - 2022

[Marcus Iahn]

Link media doesn't work with some files.

Version 22.5.0 Build 62

Canon SL3 camera.

[Ann Bens]

FAQ: What information should I provide when asking a question

[Peru Bob]

Is the media on a drive not connected?

[Marcus Iahn]

Its in a usb driver, Seagate 5tb, but it has never happened before. It always works ok.

[Marcus Iahn]

[Peru Bob]

Since this is a Teams project, I'm going to move this to the Teams forum.

[Marcus Iahn]

Ok, sorry.

Thanx for that.

[Nate Boerman]

Hey Marcus. 
Sorry you are getting bounced around.  If you could pass me some sample media, I'll take a look into the issue and see what is going on here. 
-Nate

[Marcus Iahn]

Hello, Nate.

Yes, please check this link bellow:

https://youtu.be/ovaEg2WUX10

[Nate Boerman]

Marcus,  

Sorry I wasnt clear.  I ment an actua sample of the actual media that is not linking.  Also, one additional question.  Does this issue occur in a standalone Premiere Project file?

Thanks,
-Nate

[Marcus Iahn]

No problem.

Here is the sample of one of them:

https://youtu.be/4iZUL0dPCZc

And no, this problem doesn't occur in a standalone Premiere Project file, just in a team project.

[Marcus Iahn]

Would you rather I send the as a file here without this url?

[Ann Bens]

YT recompresses.

You need to upload an original clip, one that does not link.

Use Dropbox or Wetransfer.

[Marcus Iahn]

Sure, here it is:

https://we.tl/t-di3eMN6bJg

[Nate Boerman]

Hey Marcus.  Thank you for the media.  

Questions for you -
1) Are you able to import the offending clip(MVI_8568.MP4) into the project (File // Import)
2) Was MVI_8553.MP4 also displaying a file import failure?
3) Are other collaborators that are working on this team project observing the same issue?  Are they windows also?
4) Do you have the same issue importing from a different file location like a network share or local hard disk?

Thanks,
-Nate

[Marcus Iahn]

1) Yes, I can.

2)Yes, it was.

3)No, it happens just in one machine.

4)I import from the same external HD. I work at my job in this project, but also I work at home too. Same project, same HD, but different machines.