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Adobe Content Creator Professional Certificate Badge issue

New Here ,
Jan 01, 2025 Jan 01, 2025

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Hi,
I need support to resolve a situation regarding a Credential, I completed the "Adobe Content Creator Professional Certificate" on Coursera, and I don't receive my Credly badge, I contact Coursera Support and Credly Support, and my response is:

"Thank you for responding and providing those details. This is Riri and I'll be here to assist you further. Upon checking, I was able to confirm that the Adobe Content Creator Professional Certificate badge is managed and issued by Adobe, not Coursera. You may also check out the badge's Earning Criteria to confirm the conditions for the badge to be issued. On this matter, I highly recommend you reach out to Adobe Customer Support for the issuance of your badge."

LINK MY PROFILE ON COURSERA: https://www.coursera.org/learner/giadoneit

this is the link to my coursera profile, which shows the completion of my certification course.

I have completed but i don't receive my badge, and receive this response for my case.
for enter on contact with Adobe Support.

  • I contacted support staff via chat, who redirected me to the community. I need to know how to resolve this situation, I just want to issue my badge. And so far I'm just being directed from one side to the other.

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Community Expert ,
Jan 05, 2025 Jan 05, 2025

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Coursera is owned & operated by Pearson Learning Centers -- a separate company from Adobe. 

 

This Adobe product user-to-user-community has nothing to do with Coursera or Pearson Learning Centers.

 

Adobe Customer Support is for assisting Adobe customers with product activations, billing/account matters and technical help with supported Adobe products.  I don't know why Coursera sent you to them. 🙄

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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