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13 replies

Participant
September 14, 2018

I have the Adobe software to convert a PDF to word yet when I try to do it I ALWAYS get Failure? Can anyone help me convert a PDF to word?

Participant
June 13, 2018

Hello, I would like to upgrade my single Photoshop subscription to Adobe Creative Cloud All. But when I click the "Upgrade" link, I'll come back to my account. I should obviously cancel my previous subscription. If I do so, it will be canceled at the next possible date and the remaining costs will be charged. Is there no way to switch from a single subscription to a total subscription without any additional costs? Or am I doing something wrong?

Participant
April 5, 2018

i am a fotolia new contributor, when i click on sell images today, i find a blank page as a result, kindly help soon to allow me to add new images to my account

Participating Frequently
March 7, 2018

I was doing a tutorial the other day using the pen tool where it created paths.  Now I can't use the shape tool without it creating paths, and I can't figure out how to disable this.  Any suggestions?  Every time I draw a shape, it defaults to the blue outline with the anchor points. 

Participant
November 19, 2017

Can someone explain what is going on here?

(Edited by Mod) you are posting in the wrong forum.

Participant
October 25, 2017

I have been trying to get help from Adobe about Elements for days.  Their chat doesn't work.  I have a MacBookAir and an Asus running Windows 10.  I want to know whether Elements was designed for the Mac and adapted to Windows or vice versa.  I keep getting an endless stream of emails from Adobe thanking me for downloading Elements (which I didn't because I didn't ever get an answer to my question) and telling me that my trial period is coming to an end.  My experience is that one may run better than the other.  I want to buy the one that runs the best.

Szalam
Community Expert
Community Expert
October 25, 2017

This is not the place for such questions. You are asking in the comment section of a document giving instructions about a non-support area of the Adobe forums.

Please post questions about Elements in the Premiere Elements​ forum or the Photoshop Elements​ forum.

YAlaniz
Participant
October 25, 2017

I have disk for Photoshop elements, but now I have a new computer with no disk capability. How can I download ADOBE photoshop elements on my new computer? thanks.

cmgap
Community Expert
Community Expert
October 25, 2017

Do you have your serial number and receipt from when you bought it? If yes, you may be able to have Adobe help you by contacting support via chat or phone.

Participating Frequently
March 7, 2018

Buy an external disc for $40.  It plugs in via USB.

Participant
August 29, 2017

I cannot print my receipt and have done everything!!!  This is so frustrating!

Szalam
Community Expert
Community Expert
August 30, 2017

philipstaley  wrote

I cannot print my receipt and have done everything!!!  This is so frustrating!

You are going to need to be a lot more specific about the problem you're experiencing. But you will also need to post about it in a support forum. This is not a forum; this is a document on how to use a specific forum.

June 7, 2017

why is it taking so long to see if I have the latest version of the adorbe

Szalam
Community Expert
Community Expert
June 7, 2017

peterm65969964​, this is not the place to ask that question. This is a comment on a document about how to use the Lounge area of the forums. If you want help, please post to the Adobe Creative Cloud​ forum I've just linked.

Participant
May 30, 2017

lol