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Wonder Woman1977
Participant
June 3, 2022
Question

Seeking phone number for Adobe Press

  • June 3, 2022
  • 2 replies
  • 354 views

Hello,

 

I have a real dilema.  I have been trying for two days to post a request for assistance with a missing asset in the Adobe Premiere Pro 2021 Classroom In A Book.  The asset I am missing is from lesson 04 and is the Seattle_Skyline.mov file.  I have the printed book with the disc but it is missing from there and also missing from the files available online.  

 

Further complicating things is the fact that their web form on their site keeps kicking up an error and not sending my request throgh and says to contact them but the only contact information is to use the web form which is what is having the problem.  I am therefore seeking any sort of phone number either directly for Adobe Press or for the actual publisher which is Pearson Education.  I have been to their site and all the help methods are for issues with their web site and their apps.

 

All assistance is appreciated.

 

Sincerely,

Wonder Woman

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    June 4, 2022

    I clicked through a few pages on the link I provided and after choosing Defective Product and another link, I got this:

    Peru Bob
    Community Expert
    Community Expert
    June 4, 2022
    Wonder Woman1977
    Participant
    June 4, 2022

    Thank you for that but it is a link to the site's web form that won't let me submit it.  I am looking for a phone number.

    Nancy OShea
    Community Expert
    Community Expert
    June 6, 2022

    Try with another browser like desktop Chrome or Firefox that doesn't have script blockers.

     

    Nancy O'Shea— Product User & Community Expert