• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

When did Typekit plans come into effect?

New Here ,
Aug 04, 2015 Aug 04, 2015

Copy link to clipboard

Copied

I was using fonts just fine then BAM, all removed and now I'm being told to upgrade to use what I had been using for months now.

Views

259

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 04, 2015 Aug 04, 2015

Hi WTingen,

I'm sorry you ran into trouble here. Sounds like there might be an issue with your Creative Cloud subscription and how your plan is provisioned.

Could you take a screenshot of your Adobe account page: https://accounts.adobe.com

Specifically, the "Plans & Products" section and send it to us: support@typekit.com?

That will confirm my suspicion and hopefully, we can sort this out for you. Let me know and we'll take it from there.

Cheers,

Benjamin

Votes

Translate

Translate
Adobe Employee ,
Aug 04, 2015 Aug 04, 2015

Copy link to clipboard

Copied

Hi WTingen,

I'm sorry you ran into trouble here. Sounds like there might be an issue with your Creative Cloud subscription and how your plan is provisioned.

Could you take a screenshot of your Adobe account page: https://accounts.adobe.com

Specifically, the "Plans & Products" section and send it to us: support@typekit.com?

That will confirm my suspicion and hopefully, we can sort this out for you. Let me know and we'll take it from there.

Cheers,

Benjamin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 04, 2015 Aug 04, 2015

Copy link to clipboard

Copied

LATEST

Hi WTingen,

Just got saw your email to support. Will respond now.

Cheers,

Benjamin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines