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When did Typekit plans come into effect?

New Here ,
Aug 04, 2015 Aug 04, 2015

I was using fonts just fine then BAM, all removed and now I'm being told to upgrade to use what I had been using for months now.

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correct answers 1 Correct answer

Adobe Employee , Aug 04, 2015 Aug 04, 2015

Hi WTingen,

I'm sorry you ran into trouble here. Sounds like there might be an issue with your Creative Cloud subscription and how your plan is provisioned.

Could you take a screenshot of your Adobe account page: https://accounts.adobe.com

Specifically, the "Plans & Products" section and send it to us: support@typekit.com?

That will confirm my suspicion and hopefully, we can sort this out for you. Let me know and we'll take it from there.

Cheers,

Benjamin

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Adobe Employee ,
Aug 04, 2015 Aug 04, 2015

Hi WTingen,

I'm sorry you ran into trouble here. Sounds like there might be an issue with your Creative Cloud subscription and how your plan is provisioned.

Could you take a screenshot of your Adobe account page: https://accounts.adobe.com

Specifically, the "Plans & Products" section and send it to us: support@typekit.com?

That will confirm my suspicion and hopefully, we can sort this out for you. Let me know and we'll take it from there.

Cheers,

Benjamin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Adobe Employee ,
Aug 04, 2015 Aug 04, 2015
LATEST

Hi WTingen,

Just got saw your email to support. Will respond now.

Cheers,

Benjamin

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