Errr... C4D! ... View more

Until basic features like import are professionally implemented how do you expect this software to be taken seriously? Import, playback, render and viewport speed should be the number one features to get 100% right before anything else. I can't really see any argument for why this would not be the case. And just to be clear the exact same import issues occur in 2015. ... View more

If anyone at Adobe wants to explain why something this fundermental is still so poorly implemented I would love to know? These aren't the ramblings of crazy people with no knowledge of the subject. This is genuine professional feedback trying to understand how these issues continue to get ignored. Surely even the most reasonable person can see these are genuine issues? That is why people are so angry and let down. We have invested large portions of our careers learning software that seems to be stuck in a time warp. And despite several assurances still heading in the wrong direction, or having key fundamental features like this still completely unusable. Or does everyone else think this is acceptable? ... View more

Here is an example of exactly what I am talking about and why we have given up on AE... Over 1 minute to import just one pass in AE, under 5 seconds in Fusion. I have bought this issue up at the highest level at Adobe and have done for years. They show nothing but contempt for genuine professional criticism and carry on regardless. Over a year just this poor feature alone would cost us thousands of pounds in wasted operator time. A fundamental feature like import is so poorly implemented as to be laughable! This is the same image sequence imported on the same mac over the same 10Gbe network, AE2014: password: adobeblows AE: Fusion: 5k Imac, 32gb RAM over a 10gb network. Also bare in mind Fusion is in Beta! ... View more

‌I suggested this months ago, and also in a direct conversation with Adobe. Just do a quick test comping some CG passes in the Fusion beta on a mac. It is unbelievable how much quicker even importing image sequences is. Playback and rendering are amazing, it shows just how good things can be. And just how bad AE currently is (that includes 2014). We aren't the only shop moving away from AE. Adobe can't be trusted to put the brains and money into developing AE in a timely manner. The only thing even keeping them in the game is the talent pool of AE users. ... View more

‌Don't believe what you read... AE is certainly not being used as the go to compositor in Hollywood or any other big VFX company! For motion graphics on a title sequence perhaps, but for comping and CG passes I'm afraid it's just not the go to program Adobe would have you believe. Which goes back to my exact point... ... View more

‌Optimism is fine, but listening to anything Adobe says these days requires a leap of blind faith and an ability to ignore all evidence to the contrary. Just go back and watch the WWDC conference from the summer... You would have thought AE and metal were literally the second coming! Oh wait... Todd then comes out and rubbishes the entire claim! Adobe like so many other walks of life, think if you just say something is great and ground breaking that is enough. Just cut the spin and BS and get on with doing your jobs! Name another instance in business, sport or simply life where no competition has led to a better result. Whilst AE has no competition we will continue to get these half baked, unprofessional and unfinished versions. By all rights and applying the normal rules of business AE should have been buried years ago. It's quite simply a terrible product which has the amazing knack of getting worse with every edition! ... View more

Only a complete fool would believe it... ... View more

I have never seen a more pointless discussion than this thread... And a year and a half after the original post all the self rightoeus brown nosing still hasn't answered the original question! After Effects still doesn't work on a mac and the idea that 2015 is somehow a step in the right direction is a complete false hood. Unless people start being honest about the issues, nothing will ever get addressed. And exactly where does this separation between corporate Adobe and the AE team occur? Pretty sure on all their pay checks is will say "Adobe" and just because you exchange emails with them doesn't make them any less accountable. This entire debate is like being stuck on a nightmare merry go round, having some annoying kid keep throwing up on your lap on every turn!!! Personally I think 20 months is enough time to have made a little more progress, but hey what's 20 months when you have had over a decade of disappointment... ... View more

Amen... But completely denied by Adobe! ... View more

‌Been there and got the t-shirt... Pre release program is almost as pointless as ranting on here! They do what they want... No dissent allowed! ... View more

What you didn't realise paying customers are alpha testers? ... View more

‌Apple prores 4444, or animation codecs. ... View more

Somehow we are supposed to feel good about this? This shows everybody if you needed any further evidence that Adobe could not care less about AE! ... View more

Please remove your correct answer star, it's embarrassing for all involved and makes a mockery of these forums. ... View more

Todd this was not the correct answer and you really need to stop your campaign against Apple. It's looking like a tantrum now. It also does not help the widely perceived view by mac users on here that you have a chip on your shoulder when it comes to Apple issues. It was a operational error by the user. The displacement was so subtle and spread over too long a time that the movement was not clear. Once you dragged the keyframes together over 3 seconds the movement is then obvious. This took me 10 seconds to work out and no conspiracy theory or toys thrown out my pram was needed. As for your statement on Apple removing codecs, there is a counter argument which I'm sure Apple would make... You now don't need to keep installing various codecs, of which some caused system errors. You can now open any codec and yes wait for it to be converted... But it leads to a better user experience for the consumer market. If like me you want professional control you can install Quicktime 7, use Apple prores or Compressor. That is the more subtle and correct answer! ... View more

I can confirm we have now received an acceptance from Adobe that the current version of After Effects is so substandard on Os X that you can cancel your CC membership or receive compensation. I would encourage everyone to contact customer services and ask for whichever option suits them. We have received 3 months free membership on our teams licences. Hopefully it will be working by then! ... View more

If you ever need 32bit render tiff or targa sequences. ... View more

Also you should export as proves 422 for 8bit and prores 4444 for 16bit. Then you would not get these issues in the first place. ... View more

Install Quicktime 7 from Apple's website, the movies will not need to convert and you can save in whatever format you like. If you haven't owned a pro licence before you will need to buy one for $10. You can even default the os the open in 7 and not X if you so choose. Quicktime also plays back movie files better anyway. Todd really should have just said this in first place. ... View more

What I meant by not a big deal is that there is a work around, but yes I agree it is ridiculous one that the bug is there at all, and two that it will take over 6 months to fix. Think you will find from my previous posts that I have been one of the biggest critics of the incomprehensible lack of quality control at Adobe right now. Since CC the amount of bugs that have been introduced is simply unacceptable. The customer service responses are curt and offer no apology, or are defensive or denied with no acceptance of their responsibility to the customer. We currently have 3 major bugs we have to "workaround", loss of import function meaning a restart, RAM leaks, and this one. Two of which have workaround which do still cause a lack of productivity... But the loss of import function has no workaround and is causing complete havoc. ... View more

I can second what Todd says, this is a Apple issue we pulled up in prerelease of Yosimte. Not really that big a deal, just don't touch the mouse! ... View more

You really should have done your homework before wasting your money on the new Mac Pros for AE work. The performance issues of AE have been talked about on here for years. If AE doesn't use the power of a 2010 Mac Pro what chance do you have? So although you are justified in your questions of Adobe's seemingly pathetic focus in this area, they have explained they are working really hard to address it. We like others on here opted for the Nvidia equipped IMacs as a stop gap. So fingers crossed in a year or so you may get a usable version of AE. Going on recent experiences of the complete lack of quality control on AE releases you might be better looking else where. The man hours we are wasting keeping up with the constant issues is beyond a joke! ... View more

And I agree no need to be rude to Todd and Tim, those guys do their best. ... View more

We have also had these RAM issues and found Memory Freer app was the only work around. However annoying it is to sit watching renders and constantly freeing RAM. This was on 2010 Mac pros and iMacs. Posted on here and instead of addressing the issue you are always accused of being negative! The facts speak for themselves, there is some serious gaps in After Effects bug reporting. There seems to be this incessant need to have a big release instead of addressing long running issues. I suggested this before and Adobe completely deny it, but I'm afraid you only have to look on here to see its true! ... View more

Sorry you are not getting anywhere dude, we have lost patience also. We are currently running tests in Yosemite using Nuke as an alternative to AE. The performance and playback is so advanced, stability has been great too. Yosemite isn't even supported in Nuke! Trouble is we have spent so much money on our AE pipeline it will be a wrench! I will let you know how it goes. ... View more

We have indeed spoken about this before. It is the opposite of your attitude, but exactly what your actions lead to. AE on Yosemite is a disaster area! I have said before releasing software that isn't finished just simply isn't good enough. These updates just get more and more unreliable. It took over 5 months for your support team to fix our CC team subscriptions, and that's being kind. Was probably over 7 months By the time it was useable. Got passed around your Indian call centre for months. In which time we couldn't add users or amend our team. Created complete chaos! You are quite welcome to look into that. Strider is right it is pointless talking to either you guys or Apple, you both blame each other (QT network error that lasted years), We are on the Osx pre release and it is just as frustrating! ... View more

I feel your pain as many do... Wouldn't say too much on here though. Not really what Adobe want to hear! Try manually deleting your cache folders e.t.c. Look in prefs and see where you have them saving to, delete all the folders. Also use memory freer, it seems to be a work around until they can be bothered to address the issue. 32gb upgrade might also help longer term. I totally agree on paying for software that doesn't work, pretty scandalous but you will be banging your head against a brick wall trying to get them to listen. They just write you off as being negative! They don't want to actually hear about the chaos these constant broken upgrades cause. If you want to have a laugh ring the support line and waste a day or two of your life. Hope these fixes can get you working again, patched us up for now. ... View more

Wow... What a wonderful bug!!! Amateur hour is in full swing. ... View more

I have installed Memory Freer from the App Store which also works with fixing the memory issues in AE. It has a visual indicator which is handy as you can see when the memory is getting lost. Whats annoying about this issue is that it's a reoccurring one! Fixend in one release broken again in another! ... View more