Hi, Unfortunately AIR does not support this functionality on iOS. Thanks, Ankit ... View more

Hi, Installing an application from app store wont help us in debugging the issue. If possible, please create a sample application which reproduces the problem and then share its resources with us. Thanks, Ankit | Adobe AIR Engineering ... View more

Please check Release Notes Flash Player 24 AIR 24 . ... View more

Hi Tobias, Unfortunately I didn't get any screenshot. Could you please go through this blog Launch Images on iOS with Adobe AIR  and have launch images in your application as per these guidelines. Thanks, Ankit | Adobe AIR Engineering ... View more

Hi Tobias, This bug is not active since adding launch images resolved the issue for us. Please let us know in case the issue is still reproducible and we will investigate that. Thanks for the help, Ankit | Adobe AIR Engineering ... View more

Hi, Please follow these steps. Download the dmg file for Mac. Unzip its contents and keep them in a folder. Now go to sdk folder of Adobe Flash Builder. Use this command on the terminal ditto <Path to folder> <Path to sdk folder> Please let us know in case you face any issues. Thanks, Ankit ... View more

Hi, Could you please download the AIR SDK from Download Adobe AIR SDK  and let us know if you still run into the same issue. Thanks, Ankit | Adobe AIR Engineering ... View more

Hi, Sorry for the inconvenience. Could you please explain in detail what exactly you are trying to do? Thanks, Ankit | Adobe AIR Engineering ... View more

Could you please download the AIR SDK beta build from Download Adobe AIR 24 Beta - Adobe Labs . Let us know if you face any issues. Thanks, Ankit | Adobe AIR Engineering ... View more

Hi, We are aware of Context loss issue and are working on the same. We will inform once we have something to share with the community. Regarding the other two issues you have mentioned "Also with sdk 24 I am no longer able to debug application directly to device (Android) with Flash Builder 4.6 on Windows 10 while I was able to do it just fine with sdk 23. One more thing with sdk 24 I am not able to use custom embedded fonts for for android while it is working just fine on iOS. For android I always get error 105 saying that fontPath is invalid value while the value is correct even when I use absolute url." Could you please explain these issues in detail so that we can investigate them further. Thanks, Ankit | Adobe AIR Engineering ... View more

Yes. Please download the latest AIR 24 SDK from Download Adobe AIR SDK  and give this a try. Let us know in case the issue is still reproducible. Thanks, Ankit | Adobe AIR Engineering ... View more

We are currently using 253.3.  We will be updating them in the upcoming release. Thanks, Ankit | Adobe AIR Engineering ... View more

Thank you for reporting the issue. While we are investigating the issue, could you please try out AIR SDK 24 from Download Adobe AIR SDK  and let us know the behavior. Thanks, Ankit | Adobe AIR Engineering ... View more

We will update you as soon as we have something to share. Thanks for the patience. Ankit | Adobe AIR Engineering ... View more

Hi Alex, We are aware of this issue. We request you to use older Beta of AIR 23. We will take care of this in the upcoming Beta. Apologies for the inconvenience caused. Thanks, Ankit | Adobe AIR Engineering ... View more

Hi Everyone, We are aware of this issue and are working on same. Thanks, Ankit | Adobe AIR Engineering ... View more

Hi Santanu, We are following up on this issue @ Re: Packaging error: Could not generate timestamp  . Request you to go through that forum thread. Thanks, Ankit | Adobe AIR Engineering ... View more

Hi Syed, Our team is following up  with you via forum thread Re: Download assests from internet in Air for IOS . Thanks, Adobe AIR Team ... View more

Hi Matthew, Thanks for raising this issue. We are following up on this issue @ Re: Air 23 SDK - status bar appears when showing soft keyboard. We are aware of this issue and working on it. Thanks, Ankit Adobe AIR Team ... View more

Hi Syed, Request you to please go through Flash Player Help | Release Notes | Flash Player® 20 AIR® 20  and check under iOS SDK upgrade section. Please let us know if modifying your code as per instructions mentioned in release notes works for you. Thanks, Ankit Adobe AIR Team ... View more

Hi Hubert, Glad it worked. Yes you are right about the mistakes in forum post. We will get it corrected. Thanks, Adobe AIR Team ... View more

Hi Sean, We are working on your issue and are trying to find out a solution for it. We are really concerned about the impact of this issue on your application. We will keep you posted. Thanks, Ankit Adobe Air Team ... View more

Hi Dominik, We are currently working on your issue and will get back to you as soon as we have something for you. As of now we can't commit on the exact dates by which we will be able to provide you the fix. Thanks, Ankit Adobe AIR Team ... View more

Hi Sean, In AIR 22, we have moved the rendering logic to the main thread, however, decoding is still hardware based and done from a secondary thread. In your sample app, you are intentionally blocking the main thread for 1 second, which will stop rendering for that duration. You will observe the same behavior on desktop as well. Could you share a small sample with your original use case where you are observing glitches on addChild? Thanks, Adobe Air Team ... View more

Hi Jeffery, We completely agree with you on the fact that we shouldn't be telling users to completely disable this security restriction. We have taken a note of this and we will be specific going forward. Thank you so much. -Ankit Adobe Air Team ... View more

Hi, We have investigated the issue and are currently working on the same. We will notify you once we have something concrete to share. Thanks, Ankit Adobe AIR Team ... View more

Hi Dmitri, You are almost right in understanding the workflow. Let me help you with the process we follow. Whenever a bug is logged by developer/user in bugbase it goes to Unverified state. The number of user issues which we receive on daily basis is pretty huge. We scan all the issues reported and then we mark Bugs in ToTest/NeedMoreInfo state whenever that particular bug requires attention. Our team then tries to reproduce the issue and communicates with user if required. After successfully reproducing the issue we then clone it to an internal bug on which we work. Now, even after logging internal bug it might be possible that the priority of that issue is low. Now, that priority is being decided on the basis of the Votes external bug has and number of users reporting it. Votes play a very important role. We always try to make our users happy and keep on working bugs reported by them. We always communicate to our users once we have something concrete for them. We are working on your issue but we can't commit on timelines by when it will get fixed. Hope this helps. Thanks, Ankit Adobe AIR Team ... View more

HI, Could you please let us know what exactly you mean by amazon build? Thanks, Adobe AIR Team ... View more

Hi Karl, Thanks so much for trying this feature. We are investigating this issue at our end. Could you please share the iOS version of iPad Mini and iPhone which you are using. Thanks, Ankit Adobe AIR ... View more