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Anki_AG_

Adobe Employee

Adobe Employee

Activity

Re: Cannot access tracker.adobe.com

by Adobe Employee in Air Discussions
‎Jun 09, 2017 07:44 AM
‎Jun 09, 2017 07:44 AM
I tried looking for Tracker and it is working fine at my end. Could you please try logging it in a different browser and directly search for Tracker Thanks, Ankit ... View more

Re: Cannot access tracker.adobe.com

by Adobe Employee in Air Discussions
‎Jun 09, 2017 07:19 AM
‎Jun 09, 2017 07:19 AM
Could you please try searching for bugs in this pattern If for AIR, search for AIR-xxxxxxx (where xxxxxx is the bug ID) If for Flash, search for FP-xxxxxx Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Bug signal 11 (SIGSEGV), code 1 (SEGV_MAPERR) ...

by Adobe Employee in Air Discussions
‎Jun 09, 2017 12:58 AM
‎Jun 09, 2017 12:58 AM
Thanks. We will investigate and let you know. -Ankit Adobe AIR Engineering ... View more

Re: Bug signal 11 (SIGSEGV), code 1 (SEGV_MAPERR) ...

by Adobe Employee in Air Discussions
‎Jun 08, 2017 12:22 AM
‎Jun 08, 2017 12:22 AM
Hi, We have tried to reproduce the issue at our end on all the devices of Android 6.0 but unfortunately no success. To successfully investigate the issue we need a sample project which reproduces this issue. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Air 24 Beta crashing in iOS

by Adobe Employee in Air Discussions
‎Jun 07, 2017 07:48 AM
‎Jun 07, 2017 07:48 AM
Hi, Is this specific to Simulator? Is this working fine on device? Have you tried this with the latest beta available at  Adobe AIR 26 Beta | application development - Adobe Labs. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Bug signal 11 (SIGSEGV), code 1 (SEGV_MAPERR) ...

by Adobe Employee in Air Discussions
‎Jun 06, 2017 12:01 AM
‎Jun 06, 2017 12:01 AM
Hi, Could you please send us a dropbox link for the same. The link you shared is not opening in our network. Thanks, Ankit Adobe AIR Engineering ... View more

Re: Bug signal 11 (SIGSEGV), code 1 (SEGV_MAPERR) ...

by Adobe Employee in Air Discussions
‎Jun 05, 2017 06:26 AM
‎Jun 05, 2017 06:26 AM
Hi, Could you please share a sample application probably a swf and xml file which reproduces this issue. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: 05/17/2017 - Beta - AIR 26.0.0.107 - Question

by Adobe Employee in Air Discussions
‎May 17, 2017 06:47 AM
‎May 17, 2017 06:47 AM
This issue has been fixed in the Beta released on 05/17/2017. This issue was present in earlier release of AIR SDK. Please let us know in case you have any other doubts. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: NSPhotoLibraryUsageDescription, NSCameraUsageD...

by Adobe Employee in Air Discussions
‎May 02, 2017 10:46 PM
2 Upvotes
‎May 02, 2017 10:46 PM
2 Upvotes
Hi, On iOS, once a end user denies the requested permission, the dialog will never come up in the UI. Although developer (you) should receive the call back within the app. User can go to settings of the app on the device and set the requested permission. Please let us know if this is not the case. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Please, add languages in AIR 26 according to i...

by Adobe Employee in Air Discussions
‎Apr 28, 2017 06:45 AM
‎Apr 28, 2017 06:45 AM
Thank you. ... View more

Re: Please, add languages in AIR 26 according to i...

by Adobe Employee in Air Discussions
‎Apr 28, 2017 05:42 AM
‎Apr 28, 2017 05:42 AM
Hi, We request you to log a bug at tracker.adobe.com. We will add it to our product backlog if it gets good number of votes. Thanks, Ankit | Adobe AIR ... View more

Re: AIR 26 Beta - captive runtimes

by Adobe Employee in Air Discussions
‎Apr 28, 2017 12:27 AM
‎Apr 28, 2017 12:27 AM
Hi Douglas, Yes it is present in AIR SDK24 and 25 as well. In case you are running into some issue , please feel free to report it to us. We will investigate it. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: AIR 26 Beta - captive runtimes

by Adobe Employee in Air Discussions
‎Apr 27, 2017 11:13 PM
‎Apr 27, 2017 11:13 PM
HI Douglas, Yes while debugging Runtime is always packaged. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Unable to set STORAGE permissions - AIR 24 SDK...

by Adobe Employee in Air Discussions
‎Apr 20, 2017 03:06 AM
‎Apr 20, 2017 03:06 AM
Please refer to Release Notes Flash Player 24 AIR 24  for details regarding permission support in Adobe AIR. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Air Android architecture

by Adobe Employee in Air Discussions
‎Apr 13, 2017 03:52 AM
‎Apr 13, 2017 03:52 AM
Hi, Adobe Air for Android is 32 bit architecture in a device using 64-bit ARMv8. Thanks, Ankit Adobe AIR Team ... View more

Re: AIR SDK 25.0.0.126 , When I use TextInput the ...

by Adobe Employee in Air Discussions
‎Mar 29, 2017 05:15 AM
‎Mar 29, 2017 05:15 AM
Hi, This issue has been fixed. Please download the latest AIR 25 SDK from http://labs.adobe.com/downloads/air.html. Kindly, let us know in case of any issues. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Air 24 Beta crashing in iOS

by Adobe Employee in Air Discussions
‎Mar 29, 2017 05:15 AM
1 Upvote
‎Mar 29, 2017 05:15 AM
1 Upvote
Hi, This issue has been fixed. Please download the latest AIR 25 SDK from http://labs.adobe.com/downloads/air.html. Kindly, let us know in case of any issues. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Google Play Rejected app because of SSL securi...

by Adobe Employee in Air Discussions
‎Mar 28, 2017 12:05 AM
‎Mar 28, 2017 12:05 AM
Thanks for confirming. -Ankit Adobe AIR Engineering ... View more

Re: Google Play Rejected app because of SSL securi...

by Adobe Employee in Air Discussions
‎Mar 27, 2017 04:25 AM
‎Mar 27, 2017 04:25 AM
Hi, Were you trying to update your app on playstore or is this a new app? Thanks, Adobe AIR Engineering ... View more

Re: Google Play Rejected app because of SSL securi...

by Adobe Employee in Air Discussions
‎Mar 25, 2017 10:20 PM
‎Mar 25, 2017 10:20 PM
Thanks for the information. Could you please try uploading a sample application packaged using AIR SDK 25 and check if you run into similar issues? Thanks, Ankit ... View more

Re: Google Play Rejected app because of SSL securi...

by Adobe Employee in Air Discussions
‎Mar 24, 2017 07:22 PM
‎Mar 24, 2017 07:22 PM
Hi, Could you please try checking the version of OpenSSL present in your application. Please use this command unzip -p xxxx.apk | strings | grep "OpenSSL" and let us know the results. Also, apart from the error message which you mentioned, did you get any other information from Google regarding App rejection. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Starling.display.Image mask is not rendering o...

by Adobe Employee in Air Discussions
‎Mar 06, 2017 10:26 PM
‎Mar 06, 2017 10:26 PM
Hi, Could you please let us know which iOS devices you are using? Actually in case of lowEnd devices the stageHeight comes out to be different then the high end devices. Could you please try modifying your app for low end devices and let us know if it helps you. Thanks, Ankit ... View more

Re: iPhone 6S Plus splash screen is stretched. [HE...

by Adobe Employee in Air Discussions
‎Mar 06, 2017 10:15 PM
‎Mar 06, 2017 10:15 PM
Hi, Please go through the link http://help.adobe.com/en_US/air/build/WS901d38e593cd1bac1e63e3d129907d2886-8000.html. Please let us know in case you face any issues. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Ios app crash with EXC_RESOURCES

by Adobe Employee in Air Discussions
‎Mar 06, 2017 10:11 PM
‎Mar 06, 2017 10:11 PM
Hi, Have you tried using iOS10 ? Thanks, Adobe AIR Team ... View more

Re: Starling.display.Image mask is not rendering o...

by Adobe Employee in Air Discussions
‎Mar 06, 2017 01:03 AM
‎Mar 06, 2017 01:03 AM
Hi, Could you please download the latest Adobe AIR SDK from Download Adobe AIR 25 Beta - Adobe Labs  and give it a try. Kindly let us know in case of any queries. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: HTML5 embeded video does not play via StageWeb...

by Adobe Employee in Air Discussions
‎Mar 02, 2017 09:51 PM
‎Mar 02, 2017 09:51 PM
Have you tried using AIR SDK 25? Please give it a try and let us know if the issue persists. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Apps created using Flex crashes on iOS

by Adobe Employee in Air Discussions
‎Mar 02, 2017 09:45 PM
1 Upvote
‎Mar 02, 2017 09:45 PM
1 Upvote
Hi Dmitry, We are looking into the issues. We will keep you posted. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: AIR25 - dx tool failed

by Adobe Employee in Air Discussions
‎Feb 24, 2017 03:37 AM
‎Feb 24, 2017 03:37 AM
This issue is a weird issue and known to us with java version "1.8.0_112". Could you please check all the different JDK and JRE versions installed on your machine. Please follow these steps: 1: Uninstall JRE and JDK and then reinstall them. 2. Please check environment variables as well. We had faced similar issue which got resolved by following above mentioned steps. Please let us know how it goes. Thanks, Ankit ... View more

Re: AIR25 - dx tool failed

by Adobe Employee in Air Discussions
‎Feb 24, 2017 03:20 AM
‎Feb 24, 2017 03:20 AM
Hi, Thanks so much for the detailed information. Could you please try reinstalling java once on your machine. Please let us know if this resolves your issue. Thanks, Ankit | Adobe AIR Engineering ... View more

Re: Air 23 SDK - status bar appears when showing s...

by Adobe Employee in Air Discussions
‎Feb 20, 2017 09:48 PM
‎Feb 20, 2017 09:48 PM
Hi, Have you tried using AIR SDK 25 beta Download Adobe AIR 25 Beta - Adobe Labs . Please let us know how it goes. Thanks, Ankit | Adobe AIR Engineering ... View more
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