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Bill12
LEGEND
Bill12
LEGEND
Activity
‎Jan 31, 2014
03:29 PM
Check the same prodesigntools site. You will still need your SN. If you purchased from BestBuy, you should be bugging them, not Adobe.
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‎Jan 28, 2014
10:06 AM
Go to the link in (81) and move down to the Acrobat download. My understanding is that this is the regular AA X download. Since you have the license code, that should do the job.
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‎Jan 27, 2014
11:30 AM
Try http://prodesigntools.com/adobe-cs6-direct-download-links.html as already listed earlier in this discussion.
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‎Jan 16, 2014
07:38 AM
Follow the link in the previous post.
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‎Jan 08, 2014
03:42 PM
Yes, the SN should still work. However, as I asked the original poster, was the product an upgrade or full version?
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‎Dec 19, 2013
12:04 PM
Likely you are installing an upgraded version and the SN being requested is for the qualifying product, not AA9.
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‎Nov 28, 2013
06:47 AM
When you download this time, be sure to backup the file to a CD or backup HD. Do not expect the download to always be available. This process should be used for any software you purchase and download.
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‎Nov 04, 2013
02:09 PM
Also in your comparison to WORD, a person using only the WORD viewer is limited in the same way as in Adobe Reader. They are simply viewers and are not designed for editing and such. Typically you can copy, but not if security has been set. Restrictng the copying and such is referred to security. Again, you cannot remove security in Reader, just as comparing WORD and the viewer. As mentioned, WORD and Acrobat have different purposes and that is important to keep in mind.
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‎Oct 30, 2013
06:59 PM
But you have indicated (s)he can open the file from within Acrobat itself. This suggests it is not an Acrobat issue, but a file association issue in the OS.
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‎Oct 25, 2013
03:39 AM
For Reader, ask in the Reader forum. There is no Acrobat Reader XI. It is either Reader (free) or Acrobat (full cost product).
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‎Oct 10, 2013
04:40 AM
Try the Flash forum.
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‎Oct 08, 2013
07:42 PM
This is more common with files on networks, but you addressed that aspect and said it worked. However, you may have an issue with Acrobat not being up to date. Have you installed the updates? AA X is currently at 10.1.8.
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‎Oct 01, 2013
11:12 AM
Did you not make a backup copy? Hope you still have the SN. You should be able to use the instructions in http://forums.adobe.com/thread/1061905 (post 7 I think) to download version X, with the appropriate modifications to the process.
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‎Sep 30, 2013
12:46 PM
On the PC, you often have to open the printer properties and change the page size to A-4. I would have thought that the Actual Size would have done it, but it may also be that the Excel is in Letter format.
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‎Sep 27, 2013
08:19 AM
I am glad you found the answer from Adobe, though it was not that positive for you. Providing the information to the rest of us is useful and I wanted to be sure you got our thanks. Hope that Adobe gets it fixed for you soon.
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‎Sep 24, 2013
11:53 AM
You could try LibreOffice or OpenOffice for free equivalents. I would just suggest you might change your default printer to the Adobe PDF printer and then when you want to print to something else, change the printer then or create a PDF and print from the PDF.
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‎Sep 24, 2013
08:23 AM
If print to file works, you should probably just change the port on the Adobe PDF printer to File. Then you will always be printing to a PS (prn) file and then open it in Distiller. You may be able to automate the process with watched folders in Distiller. If there print-to-file process works, there is no need to install a separate PS printer and you can ignore that one. Strange that it works on the laptop fine with the same 64-bit Win7. If you do try a reinstall again (deactivate first), then run http://labs.adobe.com/downloads/acrobatcleaner.html and then remove anything left of the Acrobat folder before you reboot and reinstall.
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‎Sep 23, 2013
05:25 PM
I am not sure the print driver works with the OS, but more likely the problem deals with AcroTray. Try printing to file with the Adobe PDF printer and see if you can open the file in Distiller to get a PDF. If that works, then the issue is with AcroTray. (OK, you already tried that). You might just rename one of the PS drivers as the Adobe PDF printer and if the Documents\*.pdf port is available try it. The problem is likely with the system being 64-bit. Sometimes these driver issues are a real pain.
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‎Sep 20, 2013
12:16 PM
1 Upvote
If you are printing to the Adobe PDF printer or using Distiller, select the job settings of either print or press. They will save graphics at a higher resolution. The default for color images in the Standard settings is 150 dpi. Press and Print default at 300 dpi. You can change there settings to a new settings file and increase the resolution if you desire.
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‎Sep 20, 2013
12:11 PM
1 Upvote
It is likely related to a common property of word processor as Lori has mentioned. Most word processors reflow the document depending on the printer. When you print to the Adobe PDF printer or use PDF Maker, the document will reflow to best match the printer, unless that Adobe PDF printer was selected in the print menu while you were editing. The printer metrics option is available in WORD to try to avoid this issue, but I am not sure how well it works. I have had similar problems with forms and such that folks prepared in word and could not print correctly to my paper printer because of the same issue. Changing the printer and going through the document to check the layout is the most reliable way to deal with the issue and it appears it is working for you.
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‎Sep 03, 2013
10:02 PM
1 Upvote
You are likely running AA 11.0.0. Try the updates to see if that resolves the issue. Don't forget that OFFICE 2013 was released after AA XI and as I recall the updates are necessary to get PDF Maker to work in OFFICE 2013.
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‎Aug 31, 2013
04:35 PM
I believe this is an issue of the preview aspect of windows. There is an issue that has been reported in other discussions about the problem I believe, but unfortunately I do not remember the issue precisely.
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‎Aug 26, 2013
12:55 PM
With photoshop you might be able to use the object edit tool on each page to edit them in PS and not have to open separately. That might be useful.
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‎Aug 23, 2013
08:04 AM
You can report bugs at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform.
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‎Aug 18, 2013
09:46 PM
To clarify the OCR point. Acrobat OCR can only be run on file pages that are ONLY graphics. If there is any text on the page, you will get a message that the OCR can not be done. That is why we are not sure what you are talking about. If you created the PDF directly from WORD with the press or print job settings, then the Arial would be transferred and you would be able to edit it. If you printed a DOC file with Arial and then scanned it and ran OCR, the font will probably not be Arial. In fact with ClearScan, the fonts are created on the fly (sure wish they would use the best guess and use a system font). You may need to describe your work flow to tell us how you created the PDF that you are working on in order for us to tell more. In terms of what fonts are in your PDF, you can check with the font tab from ctrl-D (document properties).
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‎Aug 15, 2013
10:17 PM
Don't know how AA8 PDF Maker worked with Office 2010. There is a PDF save feature as an OFFICE plug-in from MS. Maybe that is what you thought you were using. The technology changed in how Microsoft did things and to make things work, PDF Maker had to be changed -- it is a mystery.
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‎Aug 15, 2013
06:34 PM
Have you checked to see if there are layers in the PDF? Are the blank pages all odd or all even? Are the pages basic text or graphics also. If graphics, are there transparencies involved?
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‎Aug 15, 2013
06:29 PM
The Arial font is typically a system font on Windows machines and Helvetica on a MAC. However, just because it is called Arial does not mean it is a version of the system font. There are many fonts that have the same name and are not compatible. You might try selecting the font and seeing if you can change the font to your system font.
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‎Aug 15, 2013
05:30 PM
What version of OFFICE are you using. OFFICE 2010 and later do not work with PDF Maker for AA 8. In that case, you will have to either print to the Adobe PDF printer or upgrade Acrobat.
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