Re: Using a widget to embed a form on my website -...

AadeshSingh · ‎Mar 11, 2017

Hi chrisn28983965 I see that you hold an Adobe Sign Individual account, please be informed widget creation is only part of Adobe Sign Business & Enterprise accounts. Please contact our Sales team on the number mentioned in the below link for the upgrade: - Adobe Sign plans for individuals and businesses | Adobe Document Cloud Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi robf13089162 Use the "Replace Signer option": - Replace signer in an agreement Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi avnerm6796217 Use Email field to capture the email along with the Signature field to achieve your workflow. Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi alexw96684788 Please be informed if 300 people are singing the widget then it will be 300 transactions. If you have sent document for signature to 200 people through Mega Sign then it will be 200 transactions. Every document you sent out for signature using the Library template will be counted as a transaction. Every, canceled transaction or a document saved to Draft will be considered as a transaction. Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi tkell, Make sure once the first person signs the document he un-check the option "Lock" this document while placing his digital signature on the document so that next person can sign this document. Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi alchemyp95683470, While sending the Library template for signature, click on "Preview and add fields" checkbox, now on the authoring page you will get a option "Save to Library" just above the "Send" button. Checkmark that option and hit the "Send" button, save the copy of the Library Template with a new name and you are ready to go. Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi lorim36702711 Open the below link: - Adobe: Creative, marketing and document management solutions Sign In using your Adobe ID, navigate to Manage Account -> Account -> and Edit the First & Last Name. Save the changes and logout from the Adobe account. Now logout from your Adobe Sign account & and login again using the below link: - Sign In — e-signature and e-sign Software Solution — Adobe Sign , name under the Adobe Sign account should have got changed. Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi jimmyw54493110, 1) Could you please let me if you hold an Adobe Sign subscription or not? 2) Have you received the document for signature through Adobe Sign or it's a PDF document sent as an attachment over the email for signature? 3) After signing this document do you have to send it to someone? Please let me know the above three detail and I will guide you further. Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

ashleyh80561820 You can upload the document to Document Cloud or Dropbox and private message me the link to the document with the details. Make sure you don't share it here on the public forum. Regards, Aadesh

AadeshSingh · ‎Mar 11, 2017

Hi edwardnoel, Please share the form with us so that we can test it at our end. You can upload the document to Document Cloud or Dropbox and private message me the link to the document, Regards, Aadesh

AadeshSingh · ‎Mar 09, 2017

Hi McGuarino You need to have an Adobe Sign Business or an Enterprise account to add calculation fields on the document: Adobe Sign plans for individuals and businesses | Adobe Document Cloud Regards, Aadesh

AadeshSingh · ‎Mar 09, 2017

Hi ashleyh80561820 Is this a single signer signing on all the 3 signature fields? Do they need to Sign on all the signature fields at that very instance or they need to sign on other signature fields at a later time? Regards, Aadesh

AadeshSingh · ‎Mar 09, 2017

Hi edwardnoel Seems there there is a field over the data or there are duplicate fields placed on the form, please fix your form. Remove the duplicate fields to input the information . Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi ashleyh80561820 Please be informed signature fields are specific to the signers no one else can sign on that signature field (Send an agreement to multiple signers with Adobe Sign ). To have 30+ signers on the document make sure you have the correct service level (Transaction Limits ). - Adobe Sign plans for individuals and businesses | Adobe Document Cloud Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi Zeide-Gil Please be informed it won't be possible to make changes to existing document as the transaction has been initiated. You will have to cancel the transactions, make the changes & again send the document for signature from scratch. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi SlateStudios, I see that you issue has been resolved as I can see that the case was already created for your issue. Feel free to reach us back if you have an further query. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi erict57277389 Please be informed you Adobe Sign Trial account will automatically expire on "2017-03-05". You won't be charged unless you purchase the subscription :Adobe Sign plans for individuals and businesses | Adobe Document Cloud Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi bm83364721, I see that you hold an Adobe Sign Trial account. Please be informed Adobe Sign Integration is available in Enterprise level subscription. You can upgrade to Enterprise level subscription by contact our Sales team on the number mentioned in the below link: - Adobe Sign plans for individuals and businesses | Adobe Document Cloud after which you will be able to integrate Adobe Sign with SharePoint : Integration reference guides | Adobe Sign Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi patrickw22044695 I see that you hold an Adobe Sign Trial account, please be informed Trial account has all the features of an Enterprise level subscription except API (integration). And, “Preview & Add Signature Fields” is there in all the Adobe Sign accounts. Could you please share the screenshot of the "Send" page of your Adobe Sign account. I would also recommend you to try an alternate web browser (Sign In — e-signature and e-sign Software Solution — Adobe Sign ) as this could be a browser related issue also. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi edwardnoel Could you please share the screenshot of the output so that we can diagnose the issue correctly. Also, let us know the complete workflow that you are trying to achieve so that we can guide you through it. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi munchie029 Please be informed the Business account is for Creative Cloud not for Adobe Sign. With Creative Cloud you get Adobe Sign Individual account for free, which is a single user accounts. However if you subscribe for Team, Business or an Enterprise Adobe Sign account (Adobe Sign plans for individuals and businesses | Adobe Document Cloud ) you will be able to share the account with the users under the same Team, Business or an Enterprise Adobe Sign account - Account sharing between users Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi thutchison10 Please be informed even if you cancel the Adobe Sign account, you will be able to login and access the documents under the Manage page. You will only be restricted from sending the documents. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi erin328 Seems you are referring to the "Form field Template", please be informed the option to apply form field templates is only Adobe Sign Adobe Sign Business & Enterprise accounts. And, Trial account was is an Enterprise level account. To have this feature you can upgrade: Adobe Sign plans for individuals and businesses | Adobe Document Cloud Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi camilleb123456789 Could you please reply to my private message with the requested details so that we can help you with the information. Make sure you don't post requested details here on the public forum for security reasons, Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi robinb1729 Could you please Double click on the Text field or right click on the Text field and choose Properties, where you will be able to set Text Field appearance under "Appearance" section. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi V3rops I would recommend you to get the Adobe Sign subscription canceled under your personal email, get the refund & re-purchase Adobe Sign under the work email address. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi aminahm85399284 Are you trying to edit text on the document? Could you please share the screenshot of the content on the document that you are trying to edit so that we can guide you in the right direction. Please be informed in Adobe Sign environment you can only edit the form fields on the document that too in the Library templates, it won't be possible to edit the content of the document in the Adobe Sign environment. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi McGuarino Is the form prepared in the Adobe Sign environment or in Acrobat application? All field properties are not carry forwarded in Adobe Sign like they work in the application in which the form is prepared. We recommend to prepare the form in the Adobe Sign environment so that the field properties don't change. Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi janb57 Could you please elaborate more about your issue? Are you trying to Sign the document or you are trying to login to your Adobe Sign account? Exactly what you are trying to achieve? Also, share the screenshot of the error page? Regards, Aadesh

AadeshSingh · ‎Mar 05, 2017

Hi hissinlizard Please refer to the below link for the Text tag documentation: - Shared Files - Acrobat.com This should be helpful. Regards, Aadesh

AadeshSingh

AadeshSingh

Activity

Re: Using a widget to embed a form on my website -...

Re: How do I correct SENDER email address wrong wh...

Re: Cannot set a document for signature to show si...

Re: What counts as a transaction against my limit ...

Re: Multiple Digital ID's

Re: Can I Copy a Sign Template? If So, How?

Re: Name change

Re: Adobe Sign Mobile App

Re: Lock Signature Fields After Another Signature ...

Re: Outputted PDF glitched with words over the top...

Re: Adobe Sign - Changes Field Properties, how to ...

Re: Lock Signature Fields After Another Signature ...

Re: Outputted PDF glitched with words over the top...

Re: Lock Signature Fields After Another Signature ...

Re: Ammend signed document

Re: Change First Name and Last Name on Adobe Sign

Re: Want to cancel Adobe Sign Trail Account

Re: Where can I get Adobe Sign for Sharepoint?!

Re: Preview & Add Signature Fields

Re: Outputted PDF glitched with words over the top...

Re: Shared Template Libraries for Teams?

Re: How do I take my Adobe Sign Documents with me ...

Re: Cannot use template

Re: I can't cancel an agreement + the email addres...

Re: Text field in Abobe sign

Re: Show work email not personal to signees

Re: How can I change a field title? I'd like to a...

Re: Adobe Sign - Changes Field Properties, how to ...

Re: password for signing

Re: How to Configure Named Checkboxes and Referenc...