Still not doing heavy use but wanted to report that I am seeing better results in regards to the issues I mentioned earlier since updating the CUDA driver. The constant hang problem in AE (after starting PP) appears to be gone. I would like to suggest that those with problems try switching OFF CUDA processing in PP and see if that helps you. Thanks, Lance ... View more

Many thanks to rob564 for the info about the new Nvidia CUDA drivers (just out today). Many thanks also to Kevin for trying to stay on top of this. I just installed the new driver and the issue I was having with PP/AA, hanging seems to have disappeared. Note that I was up to date on drivers prior to today. NVIDA has done some strange things with their drivers and how they work in Mac Yosemite: prior to today the CUDA panel complained that it needed updating (even though the current version was brand new (1/6/15)). Each time they have done a graphics driver update in past month or two, they have broken the CUDA driver. I suppose a possible trouble-shooting step might well be to disable all CUDA stuff (in AE and PP). I will try that in the future. Best, Lance ... View more

Hi Kevin, I appreciate that. I guess more encouraging would be to know that Adobe is aware of some issues that might result in the kinds of (admittedly varied) symptoms that folks are seeing. In the AE blog, they showed how, by using crash reports, they were able to track down issues to fix. Unfortunately my experience is that we don't always get crash reports with these PP issues (but I do send em in when I get them). Here, I believe that the only response you have been able to give is some very helpful troubleshooting steps (all of which I have taken). And the word  that you don't ever have any problems with PP (and there is a strong implication that our woes are caused by user error or system set up). Best, Lance ... View more

Hi Kevin, Larry's fix didn't really WORK for him..it was a workaround for a problem that shouldn't exist in the first place. Lance ... View more

Thanks Kevin! Lance ... View more

Kevin, It may have been my fault for asking the question in the way I did--I asked how footage could be ingested IMPROPERLY. You may have thought I asked how to do it properly? At any rate--your recommendation for PROPERLY ingesting is via the Media browser or drag and drop, correct? What other problems crop up by using import? I have seen the issue where you get two clips of the exact same name for spanned clips--are there underlying symptoms related to this? Thanks, Lance ... View more

So I made an informal poll of several editors today at work. One said that he had no problems with PP. Several said that they had occasional problems (once or twice a day) with lock-ups. This is more similar to my experience but once or twice a day is still WAY to much. I don't know what to think. I don't believe that everyone is having issues with PP. I decided today to do a complete reinstall and I will report my results here. In the meantime, Kevin, can you explain how footage can be ingested improperly? Thanks, Lance ... View more

Hi Kevin, The problems are a bit all over the board...the ways that Premiere fails are myriad. But, in general, I can say that I am seeing, during a project, a point when the interface becomes unresponsive. Also using dynamic links to AE is the most common way to get things to stop working correctly. Additionally rendering scenes that use dynamic links can be unbearably slow. This interested me very much when you said: "many are related to ingesting footage improperly" Really? How can it be done improperly? ....see here: Work directly with native camera formats | Adobe Premiere Pro CC tutorials directly from Adobe (at about 3:55). Are you saying that folks are "improperly" dragging and dropping the footage into the bin? I'm not the best editor in the world but I am pretty sure I'm not improperly dragging and dropping. Please explain improper ingestion. I have the latest drivers. I did the permissions check in the very helpful article you mentioned. I vehemently disagree that updating projects should cause problems--that is not on the user, it is ENTIRELY on Adobe. If the programmers can't safely update old projects then they shouldn't allow PP to PRETEND that it can and screw over the users . At any rate, I have only been doing new projects ever since I found out about this sad state of affairs. Kevin, I know you are trying to help but putting everything off on the user is a bit unfair. I did not check, for instance, the preference that says "Show tracks as locked AND unlocked". Lance ... View more

Hi Kevin, I am doing all new projects. And I am seeing issues (and talking with the editors about them) on multiple setups at different studios. Of late, I have mostly been working from RED footage. Did you see the screen shot I posted above? Is it possible that some setup issue causes PP to display a track as both locked and unlocked? I can't help but think we are seeing programming issues that can't always be pawned off onto the user. Lance ... View more

Yes, this is what I am seeing as well: complete unreliability. I have been using the software over the past few weeks in what I would call light situations. Sometimes it works just fine. Other times it stops working altogether or displays weird behavior like that I posted above (any ideas on that, Kevin?). Again--my desire would be that the team work ONLY on reliability until PP can again be counted on. In its current state, it reminds me of the early Premiere Pro--an buggy toy. Getting rid of that reputation took a long time. But now I don't think we are heading int he right again. Lance ... View more

I mentioned some of the signs that PP is a fragile, unreliable piece of software that often feels patched together and just barely working. Here is an example of the kinds of fit and finish issues that I am seeing all the time: Notice how A1 is unlocked according to the lock button but still shows as locked.  Is it locked or not? Who knows? Clicking on the lock once or twice clears up the problem just jeez! How do these kinds of things get missed? Too much time spent by the team on Gone Girl? The dynamic link to AE sometimes works is about the best you can say about it. Often it causes issues. For instance, astronomically increasing render time though Media Encoder. It's unreliable and quirky. Unreliable and quirky are two characteristics that I don't desire in professional software. I am reminded of the voice to text feature that was touted so highly (and just now has been abandoned by Adobe). That feature never worked well. And never got better. But Adobe kept quiet and pretended that the feature worked up until just recently. Is that going to happen to dynamic links at some point? This feels like clap trap Alpha software, not finished professional stuff. There is much to like about PP but its execution (and testing, if testing is being done at all?) leaves a lot to be desired. Best, Lance ... View more

I finally got back into an edit project (so much of what I do is just in AE) and can report some results. I was able to edit well in PP using RED 5K footage without real incident. I did not have any crashes. Unfortunately PP would not quit properly--had to be force quit. SIGH I sent a crash report. There are many little details about how the app works that reveal a sort of claptrap and unreliable operation: for instance the audio panels have buttons (like mute/solo) that just disappear from certain tracks and won't come back without a reset. Again--we need stability and I suggest that just sitting with a real editor working on everyday problems (instead of perhaps a motion picture edit) would reveal many of the work-a-day deficiencies in PP. Stability. Lance P.S. Stability. ... View more

Hi Kevin! Not a slam but this idea of updating projects causing corruption shouldn't be the way things work. If Premiere can't update a project safely, it shouldn't even try. That pref files also seem to get corrupted and cause horrid difficulties is another unacceptable condition. Avoiding corruption of project files at all costs should be a NUMBER ONE (with a bullet) priority. Stability of the app should also be NUMBER ONE. I realize that this creates a mathematical conundrum! Tracking license plates on cars (or anything that AE does better anyway) should be way down on the list. Stability Stability Stability. This is one editor's opinion but I think I might find some agreement amongst others. Lance ... View more

Thanks for the reply...just to be clear, you did do the reset prefs procedure: When launching Premiere Pro from either a Mac or PC, hold down two keys while launching. This automatically throws away Premiere’s preferences. For the Mac, press Shift+Option For the PC, press Shift+Alt And are still getting the bad behavior? Thanks! Lance ... View more

Hey there bud--I have been there and it does suck. Did you try the reset of the preferences described above?  Just wondering if that might help? Lance ... View more

This link describes a lot of stuff about preferences: Adobe Premiere Pro Help | Preferences When launching Premiere Pro from either a Mac or PC, hold down two keys while launching. This automatically throws away Premiere’s preferences. For the Mac, press Shift+Option For the PC, press Shift+Alt In both cases, continue holding the keys until the splash screen appears. You will know you successfully trashed preferences when the splash screen doesn’t have projects listed. Todd from Adobe has suggested saving the old prefs files first before resetting in order to use them for possible troubleshooting. Please write back if this procedure seems to help. Lance ... View more

Hi Guys, I am not suggesting that I have a solution but I was wondering if you had tried resetting your prefs? I was experiencing somewhat similar problems and that did (at least apparently) clear things up for me. Best, Lance ... View more

Hey, it only took a decade or two! ..I finally understood after I reread your moving tribute to the great Ralph Fairweather. This freezing issue: I work through several studios and i can say that the issue followed me through several facilities. I also started talking with other editors and got some agreement that they had seen it, too. All Mac systems. The key symptom is the freezing sequence playback window + the fact that the app won't fully quit.  It is a bit insidious because you can work sometimes after the freeze (it will become unfrozen sometimes) and may forget that initial freeze. Lance ... View more

Hi Kevin, I am just realizing that you are Telly from the old days! Those were some interesting times, eh? The note was on the AE list: There are a few bugs that we are intending to fix in an update by 17October2014: remaining RED (.r3d) performance issues: The After Effects 13.1 update includes fixes for performance and pixelation issues with RED (.r3d) files, but some performance issues still exist for a subset of RED files, including those from Epic cameras. We have a fix for these remaining cases in development and testing now. Don't know if this applies to Premiere or not? I felt possibly that the freezing issue vaguely discussed in this thread was related to RED but I could be wrong. It seems to happen when the app possibly gets overloaded on seeking to display clips (like flipping quickly though a timeline). Best, old friend, Lance ... View more

What is your media, skystep? Adobe has said that there is still an issue with Red Epic footage. Lance ... View more

Kevin, you do a fantastic job! This entire thread seems to describe (in broad strokes) the issue involved. There are several freezing threads (I linked to my initial report above) and I realize that it is hard to tell sometimes from sketchy reports if these are all related. I filled the bug report! Best, Lance ... View more