francoisyip
Community Beginner
francoisyip
Community Beginner
Activity
‎Feb 17, 2025
04:46 AM
1 Upvote
bro what i did was a complete reinstall. Wipe everything clean and install again, not the most convenient fix but a no-brainer, and PS got to work and save like normal again.
... View more
‎Apr 10, 2023
03:25 AM
Hi all, as mentioned by the staff of adobe, they are very helpful to have fixed the problem. As I I'm not a professional I will in turn reveal how this problem occured, for future users to avoid this problem. I pinpointed how this happened to me. I installed the version of PS, which is not my desired language. It appears that it's not available to change language within the settings, so I had to re-install the software. I used a freeware that "helps erase all data CLEAN" of a particular software, and I believe that process messed up some of the program files. Adobe reinvented the save/save as interface, and that part was missing from my Mac after the wipe, so the save/save as prompt went totally blank. My final solution was to install PS again via creative cloud. Summary: DO NOT trust those uninstalling freeware the claims to "help erase all unwanted files" on your Mac. It's not worth it. Points to ponder: Adobe, how about making switching language available within PS without having to reinstall? That potentially save a lot of trouble.
... View more
‎Mar 21, 2023
03:39 PM
Nice attempt but in vail😥
... View more
‎Mar 20, 2023
10:48 AM
Yeah, and I wiped the creative cloud cache files too. Wiped CLEAN.
... View more
‎Mar 20, 2023
10:47 AM
And yes, I have tried re-installing again and again, reset all preferences. It's just that save as never pops up the right way again.
... View more
‎Mar 20, 2023
10:01 AM
Hi, I am using Macbook pro, 2023, photoshop version 23.5.2. Recently I installed a traditional chinese version of PS, I wanted to change back to English so i re-installed. Then that's when I encountered this problem. I cannot use save as, save as copy. It just pops up a blank (black) screen. What went wrong? I happened to be able to use save as when I was in traditional chinese. I have toggled a lot of check boxes. I once toggled the use legacy save as before reinstalling the english PS. Did some files went missing? Did my previous preference settings corrupt the current setting? Super frustrated right now.
... View more