nfjt
Explorer
nfjt
Explorer
Activity
‎Nov 01, 2023
04:29 PM
3 Upvotes
I reported this too on an earlier posting. I went thru all of the troubleshooting steps that were suggested in a reply re the graphics processor. I shut off accelerated put it back on etc. The testing only confirmed that the Radeon Graphics chip is error free. I know it is 8 yrs old,, and the manufacturer no longer supports it, but it worked fine until I installed and started using LR classic the week of Oct 26 2023. This would seem to indicate that (given the big number of reports of similar clipping and freezing of masks) that Adobe should fix this problem for its users. The masks are unusable. Worse for me, I can't replace the graphics card. I thought it was possible to do, but it is attached to the mother board in my late 2015 Imac retina 5 k 27 inch computer. It is infathomable that a bug in code that should be fixable should result in making the entire machine unusable for 1 program, while great for all others. Adobe should fix these problems it is almost as if they took the LR software out of the oven before it was baked. thanks
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‎Oct 27, 2023
05:07 PM
I did check the adjustments. I am having problems with almost all of the masking tools. They are not working as they did before in the LR version beofre this current one. Very frustrating. Instead of masking as before the subject turns mostly transparent - greyed out and does not go away, even after exiting out of masks completely. Please scroll down for screenshot. Thanks. I can't put in a bigger screenshot when add work flow is on left
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‎Oct 27, 2023
04:31 PM
Thank you for the recommendation. I will try that. Sorry I did not see your post earlier.
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‎Oct 25, 2023
05:24 PM
7 Upvotes
I searched for mention of these 2 issues in the forum without sucess. PLease help, as these tools are critical to my work. I don't have an HSL panel any more. With the second issue, for example, I will use a subject mask, and the subject now becomes greyed out almost transparent. I can apply a color overlay, and even change exposure, etc, but this transparency remains, even after I close out of masking. I have uploaded 1 screenshot of the second problem and a "About This Mac" screenshot. Thanks o
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‎Jan 31, 2023
04:13 PM
Hi Cory et al, The color issue went away. However, the printed image placement on the paper does not match where I place it using the print preview of PS. I developed a schematic workaround (pls see attachment 1 for illustration of the problem), but I should not have to work in a way that slows my workflow down. The image itself is flipped upside down when printing as well. The direction of the paper fed vertically into the paper is given by the little arrow on top. I use a color profile for the monitor using color munki. I use the appropriate manufacturer paper profiles and have Photoshop determine the colors. The printer driver for Epson P-800 is 12.6x. PS is v 24.1.0 No, I have not done the very recent update to PS 2023. I am fearful that I will end up with a worse problem that will stop me from printing. Screenshot info is contained in attachments 2-7 Hope this helps. Thank you, nfjt
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‎Jan 31, 2023
03:52 PM
I may have used gmail from the link in one of the community messages. Sorry. I will try again. nfjt
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‎Jan 31, 2023
03:42 PM
I can't remember. I will try again.
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‎Jan 30, 2023
05:12 PM
Hi Cory, The color issue went away. However, the printed image placement on the paper does not match where I place it using the print preview of PS. I developed a schematic workaround (pls see attachment 1 for illustration of the problem), but I should not have to work in a way that slows my workflow down. The image itself is flipped upside down when printing as well. The direction of the paper fed vertically into the paper is given by the little arrow on top. I use a color profile for the monitor using color munki. I use the appropriate manufacturer paper profiles and have Photoshop determine the colors. The printer driver for Epson P-800 is 12.6x. No, I have not done the very recent update to PS 2023. I am fearful that I will end up with a worse problem that will stop me from printing. Screenshot info is contained in attachments 2-5. Hope this helps. Thank you, Nfjt
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‎Jan 25, 2023
06:08 PM
Hi Jeffrey, No, holding the spacebar down, as you suggested does not work to solve the printing placement issue. Thanks, Nicole Toesca
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‎Jan 19, 2023
03:59 PM
Hi, I did everything suggested, and even had troubleshooting help from a master printer and instructor. We fixed the color and quality issues and used an ethernet cable to plug the printer directly into the iMac. The layout was ok, until today, when it wasn't. The photos are mirrored images that don't follow the print preview in terms of positioning from left to right and top to bottom. I can correct easily when printing a single image, but when printing multiple images or small versions of images in order to proof the colors etc on one sheet of paper, it is difficult to figure out where to position the rest following the first. I would like this to go on record with Adobe. I had no problems until the update to PS V24. Thank you, Nicole (Personal information removed by moderator)
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‎Jan 16, 2023
04:25 PM
Hi Kevin, That was one of the print settings examined. the box and others were not checked. Any other ideas? Thanks, Nicole
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‎Jan 16, 2023
01:49 PM
Since PS V.24.1 update, my Epson Sure color printer P-800 prints a mirrored image and in the incorrect position of the paper, unlike what is seen in the print preview. I followed ALL of the Adobe Community suggested fixes. The update had even changed some of my print settings, including switching from photoshop determining printing to printer determining. I also reset my Photoshop preferences. I also reset the printing system etc.; new Epson print drive etc. The final step was to install and reinstall Photoshop. The result was that this did not solve the problem. The printer continues to print as described above.
Mac OS Monterey OS X 12.6.1
Do you have any other proposed solutions?
Thank you,
Nicole Toesca
(Personal information removed by moderator)
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‎Jan 13, 2016
03:47 PM
I agree. I knew none of this: I bought my new iMac end of Dec 2015 with El Capitan already installed. I installed PS CS6 from disc (worked fine on my MacPro). It worked at first, but without warning will not launch, as it is stuck on loading presets forever until I do a force quit. I was never prompted to run the Java update.I am furious with Adobe. I will not upgrade to El Capitan on my Mac Book Pro, as I need at least one functioning PS program. I hope the java link solves part of the problem, as no other solutions for being unable to launch PS CS6.
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