So far so good on the new update here!  THANK YOU!! ... View more

Just installed 24.003.20112 update and so far no more error!!!  Thank you :)) ... View more

Very pleased to hear - thanks!!  We knew you'd figure it out.. ... View more

Hoping you've made some progress on this with your developers -- issue was not present for a few days after I updated to 2024.003.20054 which made me optimistic.. but now it's back 😞 ... View more

Hi.  I'm sorry I won't be able to work with you remotely, but I appreciate your willingness to do so!  I will monitor this thread for improvements. Hopefully you will be able to isolate the error and determine the "common thread" among those who have the error.  Perhaps it is related to the Windows version they are runnning - in my case Windows x64 Insider Canary (current ver 27686, US English).  I did turn off any other running applications (e.g. DisplayFusion, WindowManager, Roboform, etc.) before testing with the clean install.  FYI, the issue does NOT occur when I install Acrobat in a Hyper-V VM running similar Windows rev). ... View more

Hello.  Performed CLEAN INSTALL of 21005 just now on Win11 pc -- issue persists.  FYI, does not depend on the existence of any signature files.  After clean install simply launched acrobat and opened an existing pdf.  About 15 seconds later, the "Windows Application Error Referenced Memory could not be written" error.   Reverted to 20895 and issue not present. ... View more

2096x did not solve the problem for me, as an update or on a clean install.   i use png files for signature and initials, for what it's worth... ... View more

..they thought they fixed it / but no joy! ... View more

Anything north of 20895 exhibits the issue for me.   Adobe knows about it - a problem with the "signatures" database, they discussed it the release notes for a subsequent "hotfix" I believe. ... View more

I have done a clean install and also installed it clean in a VM.   The issue did not resolve for me - surprised the clean VM also presented the issue. ... View more

Yes I still have the error with 20965 as well.  It seems to be when I apply a signature graphic to a document, which was listed in their release notes I believe.  When I updated from 20895 to 20965 on first launch Acrobat made me re-import the signature and initials - so I was hopeful. But no, still error.  I've reverted back to 20895. ... View more

Adone just posted this update, 9 days after the one that gave some of us grief.  It appears to have resolved the issue for me! 24.002.2096x Optional update, July 24, 2024 ... View more

I noticed they just dropped an update - 9 days after the previous one.. maybe it's to fix our issue : 24.002.2096x Optional update, July 24, 2024 ... View more

As long as adobe is monitoring these forums perhaps they will fix it 🙂 ... View more