Howard Sherwood
Community Beginner
Howard Sherwood
Community Beginner
Activity
Apr 15, 2023
02:27 AM
2 Upvotes
An update on my original and subsequent posts on this subject when I was encountering problems with InDesign (18.2.1) and Illustrator (27.3.1) running on Mac OS Ventura 13.2.1: Following my sesssions with Adobe Support and reverting to earlier versions of InDesign and Illustrator as well as removing Postscript Type 1 fonts from my computer, I then found I had a minor font issue with Microsoft Excel (worksheet tab titles not rendering). After several sessions with a senior agent at Apple Support, an older version of Mac OS Monterey (12.6.1) was re-installed and then updated to Ventura 13.3.1. This appears to have solved all previous problems and I am now running InDesign (18.2.1) and Illustrator (27.4) which open instantaneously. Judging by the numerous recent updates it would seem as though recent Adobe updates have co-incided with recent Mac OS updates and created some of the problems described in this thread. If you are still encountering problems with slow opening I suggest that you check the following*: Preferences and caches for any given application (delete as necessary) Security permissions for any given application The presence of any PostScript Type 1 fonts (no longer supported by Adobe) *This is just my advice – I have no qualification other than my personal experience and cannot offer any guarantee of success!
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Mar 31, 2023
04:41 AM
Hello, See if this link answers any of your problems:https://helpx.adobe.com/in/indesign/kb/fixed-issues.html You can also try calling the Adobe global support number (US number, international rates charged outside US): 1800-833-6687 Good luck!
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Mar 29, 2023
06:23 AM
Following several remote sessions with Adobe Support (number buried on Adobe site!) where older versions of InDesign and Illustrator and their preferences were removed, start-up times improved, but were still slow. Having a suspicion that Adobe's withdrawal of support for PostScript Type 1 fonts might be the cause, I undertook a thorough clean-up of all installed fonts which involved the removal of 5,000+ files many of which were PostScript Type 1 fonts. This has not only resolved the problems connected with the Adobe products, but also the Claris/Filemaker applications also. I recommend that anybody experiencing slow start-up or crash behaviour check for the presence of PostScript Type 1 fonts on their system and de-activate/delete them. Good luck!
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Mar 22, 2023
01:51 AM
1 Upvote
It's not just on PCs! Ridiculously slow to open on Mac OS Ventura 13.2.1 (latest version): Checked account behaviour: Same delay on Guest as with Administrator account Administrator Account start-up Times: Adobe InDesign [18.2.1]: 1’51” to Welcome panel; 3’17” to open doc Adobe Illustrator [27.3.1]: 1’57” to Welcome panel; 2’45” to open doc/recent files Claris Filemaker 19.6.3.302: 1’15” to open doc Claris Filemaker Advanced 17.0.7.700: 2’50” to open doc Ran Disc Utility/First Aid on Mac Studio HD (start-up volume): Operation successful Ran Disc Utility/First Aid on 4TB external drive (Carbon Copy Cloner back-up): Operation successful Ran Disc Utility/First Aid on 4TB external drive (Time Machine back-up): Operation successful Re-installed Mac OS Ventura 13.2.1 Problem persists!
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Apr 14, 2013
01:06 AM
Liam, Thanks for your comments. Content is what it is – many specific key words included. Site has been live for about three months. What do you mean by long and short tail? What is competion – do you mean competition? I'm afraid that your comments don't really help very much. The URL is www.wychwoodchorale.org.uk
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Apr 13, 2013
01:17 AM
Having built a site in Adobe Muse, hosted on BC via my Creative Cloud membership I am having great difficulty in obtaining any improvement in search engine rankings. So far I have: [1] edited pages properties for every page and inserted appropriate metadata in description, leyword and page titles [2] applied [h1] style to relevant headlines on each page [3] inserted appropriate meta tags in all alt text and image titles I have seen reference to SEO in the Beta section of BC site settings, but my account does not offer this option – is this a feature not available to WebBasics users? Any help would be very gratefully received. Thank you.
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