IndigoRyan
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IndigoRyan
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‎Oct 08, 2019
08:38 AM
Hello, I am currently looking into two error messages that seem to occur when trying to open up embedded PDF documents from an Excel document. These error messages do not seem to occur when opening the PDF files directly from file explorer. Any advice on how to resolve these error messages would be greatly appreciated. Kind Regards, Ryan
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‎Sep 19, 2019
06:02 AM
Hi Amal, Apologies for the confusion - The client has Acrobat DC installed alongside Reader XI. They've made us aware that they previously had it so that Acrobat was used as the default program for opening PDF files but that embedded excel PDFs would open with Reader XI (this tends to have less compatibility issues with excel). I likely think that an excel macro was potentially used to get it to open using Reader XI despite Acrobat being the default windows application. Kind Regards, Ryan
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‎Sep 19, 2019
04:04 AM
Hello All, Bit of a niche issue so I apologise in advance! I am currently working with a terminal server environment which has both Adobe Acrobat installed and Adobe Reader. By default, users want Adobe Acrobat to be the default PDF viewer except for when accessing embedded Excel links which they would like to open using Adobe Reader. Does anyone know if this is possible? Kind Regards, Ryan
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