CmdrTomalak6330
Explorer
CmdrTomalak6330
Explorer
Activity
‎Jan 06, 2025
05:39 AM
Ok. I appreciate the new help bar feature but can I turn it off? Edit: Never mind. I was too quick to post. I found it. Thanks!
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‎May 30, 2024
03:41 AM
1 Upvote
Before crashing, I do get the "submit report" window, which I've submitted a few times now so they should have the logs. In the meantime, I've gone with @JR Boulay 's recommendation and turned off New Acrobat. Works perfectly now.
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‎May 30, 2024
03:38 AM
1 Upvote
Thank you!!!! You are the best!!
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‎May 29, 2024
06:17 AM
I have a form that was created for internal use in our office. It was created years ago and has been working fine. This week, the app crashes whenever I click the menu item to view attachments. I'm not sure what's changed as other people in the office do not have the problem. This only happens with this form. If I try to view attachments from other PDF files, there is no issue whatsoever. I'm having our IT department look into but in the meantime, I'm hoping someone here might have suggestions. Sorry. I cannot provide the form in question. Suggestions? Creative Cloud Version: 6.2.0.554 - Home: 6.2.0.554 - Apps: 6.2.0.554 - Files: 6.2.0.554 - Discover: 6.2.0.554 - Plugins: 6.2.0.533 - Library Synchronizer: 4.5.0.36 - Installer: 6.2.0.554 - Stock & Marketplace: 3.2.0.12 - Content Synchronizer: 7.1.2.2 Adobe Acrobat Pro Version: 2024.002.20759 65 bit
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‎Oct 11, 2023
05:41 AM
Attempted the fix above regarding the Display and UI scaling settings but it didn't help at all. Is there no way to test this on a PC? The next suggestion mentioned above is a lot of hoops to go through for something that really seems simple. The fact that the issue isn't present with Photoshop, InDesign, Dreamweaver, Acrobat, or any other CC app, really seems to point to the AI app alone and not a system setting.
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‎Oct 11, 2023
05:03 AM
Thank you. I was unable to try the fix pointed out above because I work remotely. I will check with someone at the office to see if they can attempt it from there.
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‎Oct 11, 2023
04:34 AM
I've asked a couple times if someone could confirm this issue. Even if you don't have the issue, it would be helpful to even know that. I just upgraded to 28.0 this morning and the issue remains. Please can anyone just tell if this is happening for them or not?
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‎Aug 30, 2023
09:19 AM
Ahh... don't know how I missed that. Thanks.
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‎Aug 30, 2023
09:13 AM
The link says this has been fixed but I still don't know how to disable it. It's still automatically bulleting.
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‎Aug 22, 2023
09:17 AM
Just following up on this as I've seen no other replies. I was wondering if anyone else can confirm this issue I'm experiencing. As stated above, this issue is present on more than one of our work computers.
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‎Aug 10, 2023
10:33 AM
Hi, I'm working remotely and both my display and scaling settings are already set to default (recommended). My co-worker who isn't working remotely has the exact same issue at the office (different computer). Can I assume by your asking me for more details that you checked first to see if it occurs for you as well and that it does not? Can you or someone else in the community have a look and see if this bug applies to them as well and confirm it? What specs are you looking for? My home computer or my work computer?
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‎Aug 09, 2023
11:26 AM
I don't know if anyone else has posted about this as I couldn't find an answer anywhere. Adobe Illustrator: When I use the "Export As" feature, the window that comes up is filling my entire screen and there's no way to resize it. The same feature works fine in Adobe Photoshop though. I move my cursor to the edge of the window and get the 'resize' arrow but when I click and hold my mouse button, it doesn't respond. I've tried all sides and all corners of the window and even though I get a cursor indicating I can resize it, I actually can't. Is this a known bug? Adobe Illustrator 27.8 (64-bit)
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‎Jul 17, 2023
11:30 AM
Well, in this case it's managed to remove my preference to not save documents to the cloud and now I can't fix it. I clicked to tell it to save to my computer and never ask again but it's defaulting to the cloud anyway. Isn't there a way to retain my old pref file with updates? That seems quite ridiculous that everything has to be reset over and over again.
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‎Jul 17, 2023
09:40 AM
Same just happened to me. Beyond frustrating since it now interferes with every file saving action I use. GRRRRR
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‎Jul 17, 2023
09:26 AM
Is this a common thing? Every so often, whenever a new update gets installed, my AI prefs file ends up getting corrupted.
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‎Jan 06, 2023
11:16 AM
Well, either that or my boss has more pull with Adobe than I gave him credit for. 😉
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‎Jan 06, 2023
10:58 AM
27.1.1
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‎Jan 06, 2023
10:16 AM
Not that I'm aware of. Creative Cloud app says no updates available so I assume I'm up-to-date.
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‎Jan 06, 2023
09:32 AM
Very curious now that Jan 1 has come and gone yet the functionality of the Type 1 fonts is still working. Is this just a delay or is the deadline actually the end of the month?
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‎Dec 20, 2022
10:14 AM
Even if someone has over 25,000 customer files built up that doesn't mean they can afford to splurge on OTF versions of every old Type 1 typeface or type family they have. I don't work for a major firm, but nearly 30 years of work has built up nearly 50,000 files in my own archives. I spend a decent amount of money on commercial typefaces. But there are limits on how much I can spend. A lot of these old Type 1 typefaces are pretty expensive to re-buy in OTF format. For example, the Akzidenz Grotesk "BE" family was a bonus goodie in Adobe Illusrator 4.0 and made up a big chunk of the 200 Postscript Type 1 fonts that were bundled in with the application. Not long after that release Berthold stopped licensing some of their fonts to be included with Adobe applications. Berthold is not a partcipating foundry with Adobe Fonts. Last time I checked the OTF version of Akzidenz Grotesk cost around $1100 to buy. Akzidenz Grotesk Next costs around the same amount. The W1G version costs close to $1300. I think I would much rather make OTF conversions of those old T1 fonts using TransType. By @Bobby Henderson I hear you there and in all honesty, if these were my own files, I'd be cringing at the cost of updating fonts. Thankfully, for my purposes, there's really only 1 BIG one that got used because our customer has a specification that calls for it. I already looked at the cost of updating and it's really not a huge cost (as far as I know) for my employer to absorb. But what do I know? Maybe my employer is on the brink of financial ruin and I just wasn't told. *knock on wood* I am very certain though, that if the license for this font doesn't allow for a conversion, my employer will cough up the funds. They're pretty strict in the legalities department.
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‎Dec 20, 2022
09:36 AM
Thank you.
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‎Dec 20, 2022
08:23 AM
US$ 438.99, less than 2¢US per file, they can afford it... By @Met1 Yes. I agree. Thank you.
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‎Dec 20, 2022
07:25 AM
"I've got approximately 25000 customer files" You should be able to invest in OTF versions then... By @Met1 If you're trying to imply I personally can afford it, no, I'm just an employee here. I do agree with you though. My employer should be able to afford it but instead, they sent me here for alternatives.
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‎Dec 20, 2022
07:23 AM
Of course there is: you could read the license agreements. Every font comes with this. By @Monika Gause Not sure if you were trying to sound smug with that reply but thanks. I'm just an illustrator trying to find answers for my employer here. I don't really have a say in finances, purchasing or licensing for the computer I use so as far as licensing agreements so perhaps you'd like to point me in the right direction as to where I can look to find that? Sorry if I'm too stupid.
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‎Dec 20, 2022
06:58 AM
If your font licenses allow it, you could convert them to OpenType with TransType. https://www.fontlab.com/font-converter/transtype/ By @leighr Thanks for that option. Is there a way to find out before buying this if the font(s) in question allow this?
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‎Dec 15, 2022
04:47 AM
Keep an older version of Illustrator on an older system separate from your current one. It won't take long and operating system won't support Type 1 either. Whenever you have to edit an old file, use the old system. For new files, use a new OTF version of the font. And then phase out your old fonts one by one. You will need to replace them anyway sooner or later for several reasons. By @Monika Gause Thanks for that one. I like this plan. A slight wrinkle for me is that I work remotely from home so I only have the one system. I'll have to look into ways around that.
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‎Dec 15, 2022
04:24 AM
Hi. I'm simply looking for opinions on best options for how to handle the loss of Type 1 Font support coming in January 2023. Adobe support seems confident that any unsupported fonts will be easily covered by their 'suggested' fonts. Personally, I'm skeptical but paying for new licences for updated fonts might also be an issue financially. I've got approximately 25000 customer files all using Helvetica font family that will all lose support. Should I trust Adobe's suggested font replacement or bite the bullet and pick up an updated license for Helvetica?
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