SandhyaS
Adobe Employee
SandhyaS
Adobe Employee
Activity
May 02, 2023
04:06 AM
Hi,
Thank you for reaching out. The lock icon shown at the top-right corner of the file indicates that the file is locked. When a file is locked, operations like applying labels and ratings, metadata, renaming, etc. will not work. You can right-click on the file and select the "Unlock Item" option in the context menu to unlock it. The icon will go off then.
Thanks,
Bridge team
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Apr 23, 2023
11:02 PM
1 Upvote
Hi,
We are able to reproduce this issue and added this to our engineering issue pipeline.
Regards,
Bridge team
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Mar 31, 2023
04:32 AM
Hi,
Thank you for your feedback.
It would be helpful if you can share the video of the issue at share sharewithbr@adobe.com.
Regards,
Bridge team
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Mar 31, 2023
04:29 AM
Hi,
Thanks for your feedback. Could you share the following details about the issue:
Is this specific to particular files/formats?
Are files on a network drive? Are you facing this issue with the latest version of Bridge i.e. 13.0.3.693?
It would be very helpful if you can share the video of the issue at sharewithbr@adobe.com.
Regards,
Bridge team
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Mar 31, 2023
04:24 AM
1 Upvote
Hi,
We are able to reproduce this issue and added this to our engineering issue pipeline.
Regards,
Bridge team
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Jan 27, 2023
02:46 AM
Thank you for your feedback. What is the exact error you are facing? Could you share the video recording of the issue to understand it better?
Thanks,
Bridge team
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Jan 11, 2023
11:32 PM
Thank you for reaching out.
We have fixed related issues in the latest Bridge version 13.0.2. Please check the latest build.
If you still face the issue please provide the following details to understand it better.
Are you able to drag and drop files?
Is manual sorting getting lost on app re-launch?
What is the sorting order set? Is it getting changed to other than “sort manually”?
Are you working with a collection/smart collection?
Thanks,
Bridge team
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Oct 28, 2021
06:22 AM
@Hyeokjin Thank you for reaching us out. Is this issue resolved? If not, can please share your “Bridge-12.jsx” file with us at sharewithbr@adobe.com
Thanks, Bridge Team
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Oct 25, 2021
11:31 PM
Hi @graficartsnoozer
Thank you for reaching out. Could you please try re-installing Bridge? Could you also share the following with us: 1. Bridge version you are using. 2. System configuration
Thanks, Bridge team
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Jun 24, 2021
09:51 PM
1 Upvote
Thank you for reaching out.
This will happen if the actual files that are dragged to generate pdf have been moved, deleted, or renamed and are no longer accessible for PDF conversion. Whenever this happens it asks the user to either remove those cells from output preview manually or generate pdf without those files. To get pdf generated for those files do replace them with valid ones.
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Apr 14, 2021
09:28 PM
Hi @Baymare
Thanks for your feedback. Could you share the following details about the issue:
Bridge version
System configuration
Is the issue specific to particular files?
Share details about steps if you are able to reproduce the issue consistently
Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com
Thanks, Bridge Team
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