krnirmalkr
Adobe Employee
krnirmalkr
Adobe Employee
Activity
‎Feb 28, 2025
02:11 AM
Hi @IVO_G ,
Thank you for your feedback.
Could you please provide the following details to help us investigate further?
System configuration - Are you using a multi-monitor setup? (Please share details, if yes)
Could you share the sample files with which you are facing the issue?
Could you check the following in the color settings dialog : (Edit Menu -> Color Settings)
Is it syncronised or unsyncronised?
What is the color profile selected?
Does changing it solve the issue?
Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com and mention this thread.
Also the second issue is related to Lightroom Classics app. You can refer to relevant forum for this issue. Your assistance is greatly appreciated!
Thanks, Bridge Team
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‎Feb 21, 2025
02:19 AM
Hi hightor, Thanks for your feedback. Could you share the following details about the issue:
Bridge version
System configuration
Is the issue specific to particular files/format?
Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com and mention this thread.
Thanks, Bridge Team
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‎Feb 21, 2025
02:00 AM
Hi vermer_5961,
Thank you for your feedback.
We’ve been able to reproduce the issue and will review its priority based on our current backlog. We appreciate your patience and support.
Thanks, Bridge Team
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‎Oct 21, 2024
06:19 AM
Hi marcusbastelphoto,
Thank you for your feedback.
Could you share the following information with us so that we can better understand this issue?
1. Please verify if you face this issue in the latest version of Bridge (v15.0).
2. Please share your system details?
3. Could you share some sample files at sharewithbr@adobe.com, if this issue is still visible.
Please reach out for any further information.
Regards,
Bridge Team
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‎Jun 28, 2024
03:01 AM
Hi,
Thank you for your feedback.
Could you share the following information with us so that we can better understand this issue? 1. Bridge version and details of the OS you are facing this issue.
2. Could you share some sample files at sharewithbr@adobe.com
Please reach out for any further information.
Regards,
Bridge Team
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‎Jun 20, 2024
04:23 AM
Hi,
Thank you for your feedback.
We are able to reproduce this issue and it has been added to our engineering pipeline.
Regards,
Bridge Team
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‎Jun 20, 2024
03:48 AM
Hi,
Thank you for your feedback.
Could you share the following information with us so that we can better understand this issue? 1. Bridge version and details of the OS where you are facing this issue.
2. How many files are you working with and is the cache generated for the files?
2. Could you share some sample files at sharewithbr@adobe.com
Please reach out for any further information.
Regards,
Bridge Team
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‎Jun 20, 2024
03:41 AM
Hi,
Thank you for your feedback.
Could you share the following information with us so that we can better understand this issue? 1. Are you facing this issue with any specific file types?
2. Could you share sample files at sharewithbr@adobe.com.
Please reach out for any further information.
Regards,
Bridge Team
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‎May 17, 2024
02:53 AM
Hi,
Thank you for your feedback.
Could you share the following information with us so that we can better understand this issue?
1. Bridge version and details of the OS on which you are facing this issue.
2. Any screenshot showing the issue in Bridge.
3. Could you share some sample files at sharewithbr@adobe.com
Please reach out for any further information.
Regards,
Bridge Team
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‎May 10, 2024
12:27 AM
Hi,
Thank you for your feedback.
Could you share the Bridge version and details of the OS with which you are facing this issue?
Regards,
Bridge Team
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‎May 08, 2024
02:54 AM
Hi,
Thank you for your feedback.
Could you share the following information with us so that we can better understand this issue? 1. Bridge version and details of the OS with which you are facing this issue.
2. Could you share some sample files at sharewithbr@adobe.com
To answer your other question, you can rename a file using the right-click menu -> rename or by single click on the file name.
Please reach out for any further information.
Regards,
Bridge Team
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‎Apr 11, 2024
03:08 AM
Hi,
Thank you for your feedback.
Could you share the Bridge version and details of the OS with which you are facing this issue?
Please share any sample files with us at sharewithBr@adobe.com
Regards,
Bridge Team
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‎Apr 11, 2024
03:06 AM
Hi,
Thank you for your feedback.
Could you share the Bridge version and details of the OS with which you are facing this issue?
Regards,
Bridge Team
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‎Apr 09, 2024
02:53 AM
Hi,
Thank you for your feedback.
Could you share the Bridge version and details of the OS with which you are facing this issue?
Regards,
Bridge Team
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‎Apr 07, 2024
10:36 PM
Hi @LazyLlamaphotos ,
Thank you for your response.
As per your feedback, we tried to reproduce this issue at our end, but we were unable to reproduce it.
However, we will keep a watch for this and keep it in our engineering pipeline for any updates.
Regards, Bridge Team
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‎Mar 11, 2024
03:53 AM
Hi kirkr5689,
Thank you for the feedback.
1. Please share the complete bridge version in About Dialog ( Help Menu -> About Bridge -> Version )
2. Please send data from the location: <current_user>\AppData\Roaming
Share the log files located at the following path?
MAC : ~/Library/Application Support/Adobe/Bridge 2024/BridgeLog.log
WIN: %appdata%\Adobe\Bridge 2024\BridgeLog.log
Share the following data with us when the issue is reproducible. Also mention the file path you are facing the issue with.
MAC: ~/Library/Caches/Adobe/Bridge/Cache/v36/data
WIN: %appdata%\Adobe\Bridge\Cache\v36\data
Please share any data or files directly with us at sharewithbr@adobe.com.
Regards, Bridge Team
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‎Feb 20, 2024
04:56 AM
Hi @LazyLlamaphotos,
Thank you for the feedback.
Could you help us with the following information, so that can investigate this issue further?
Could you share the Bridge version you are using?
Specify whether you are moving files using the menu options or by dragging and dropping.
Could you share the Bridge logs of the session when the issue occurs?
To find Bridge logs, navigate to the specified directories:
On MAC: ~/Library/Application Support/Adobe/Bridge 2024
On Windows: %appdata%\Roaming\Adobe\Bridge 2024
Look for a file named "BridgeLog.log" in these directories.
Does the problem coincide with a recent macOS update?
Are you facing this issue when moving files to the same external drive or a different external drive?
If you can reproduce the issue consistently, could you share the screen video recording of the issue?
You can share any sample data, screen recordings, and logs with us at sharewithbr@adobe.com.
When sharing, kindly include a reference to this thread
Regards, Bridge Team
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‎Feb 14, 2024
11:01 PM
Hi,
Thank you for your feedback.
Please try following and let us know if it resolves your issue.
1. Open multiple Loupe Views in the Review/Preview mode using the left mouse to click on the pictures.
2. Press the keyboard key Cmd (Mac) or Cltr (Win) and drag the loupe view using the mouse.
3. All the loupe views are moved simultaneously in all the images.
Regards, Bridge Team
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‎Jan 29, 2024
12:07 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS details so we can better understand this issue?
Also, could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
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‎Jan 05, 2024
02:27 AM
Hi,
Thank you for the feedback.
Could you let us know if you are using software or hardware rendering so we can understand this issue better?
Please check this by going to Preferences dialog -> Advance tab -> Use Software Rendering (is it enabled or disabled)?
Regards, Bridge Team
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‎Dec 11, 2023
01:34 AM
Hi,
Thank you for the feedback.
You can try the Fullscreen/Slideshow mode in Bridge for zoom functionality.
Steps.
1. Go to View menu
2. Select Fullscreen
3. Click on the image to zoom-in or use the +/- key on the keyboard.
I hope this will help with your use case. Please let us know for any further feedback.
Regards, Bridge Team
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‎Dec 11, 2023
01:27 AM
Hi,
Thank you for the feedback.
Could you let us know the following details so we can better understand this issue?
1. About the bridge version and OS details
3. Also, if possible please share the sample files and video recording in which the issue is visible.
Please share any data or files directly with us at sharewithbr@adobe.com.
Regards, Bridge Team
... View more
‎Dec 04, 2023
02:37 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS details so we can better understand this issue?
Also, could you please share sample files with us at sharewithbr@adobe.com?
Regards, Bridge Team
... View more
‎Dec 04, 2023
02:31 AM
Hi,
Thank you for the feedback.
Could you let us know the following details so we can better understand this issue?
1. About the bridge version and OS details
2. Could you share the log files located at the following path?
MAC : ~/Library/Application Support/Adobe/Bridge 2024/BridgeLog.log
WIN: %appdata%\Adobe\Bridge 2024\BridgeLog.log
3. Please share the following data with us from following location when the issue is reproducible. Also mention the file path you are facing the issue with.
MAC: ~/Library/Caches/Adobe/Bridge/Cache/v36/data
WIN: %appdata%\Adobe\Bridge\Cache\v36\data
Please share any data or files directly with us at sharewithbr@adobe.com.
Regards, Bridge Team
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‎Dec 04, 2023
02:26 AM
Hi,
Thank you for the feedback.
Could you let us know the following details so we can better understand this issue?
1. About the bridge version and OS details
2. Does it work fine if you scroll to the bottom of the content panel?
3. Could you share the log files located at the following path?
MAC : ~/Library/Application Support/Adobe/Bridge 2024/BridgeLog.log
WIN: %appdata%\Adobe\Bridge 2024\BridgeLog.log
4. Also, if possible please share the video recording in which the issue is visible.
Please share any data or files directly with us at sharewithbr@adobe.com.
Regards, Bridge Team
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‎Nov 30, 2023
10:54 PM
Hi,
Thank you for the feedback.
You can try the Preview workflows in Bridge for your use case.
Please follow following steps:
1. Click on the view menu
2. Use any of the following views for this
a. Full Screen Preview - for single file preview with manual navigation using keyboard
b. Slideshow
c. Review Mode
Also, you can enable the auto-playing of video files when they are selected in the content panel.
Please follow the following steps (PFA screenshot):
1. Go to the preference dialog
2. Go to the playback tab
3. Enable - Play Video Files Automatically When Previewed
Please connect with us, if more information is required.
Regards, Bridge Team
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‎Nov 09, 2023
02:00 AM
Hi,
Thank you for the feedback.
Could you let us know about the bridge version and OS details so we can better understand this issue?
Regards, Bridge Team
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‎Oct 20, 2023
03:55 AM
Hi,
Thank you for your feedback.
Could you try following steps to fix this issue (PFA the screenshot)
1. Right-click on the hamburger menu of the content tab.
2. Select Vertical Layout
Please let us know, if this fixes your issue.
Regards,
Bridge Team
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‎Oct 20, 2023
03:47 AM
Hi,
Thank you for your feedback.
This structure of the folders is designed according to Explorer in windows OS.
Could you please provide more information about the issues you are facing due to this?
Regards,
Bridge Team
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‎Oct 13, 2023
03:27 AM
Hi,
Thank you for the feedback.
Could you let us know about the complete bridge version as seen in the About box so we can better understand this issue?
Also, make sure that the folders have the necessary permission to read and write as well.
Regards, Bridge Team
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