Mtavares812
Community Beginner
Mtavares812
Community Beginner
Activity
‎Sep 16, 2022
04:12 PM
My admin doesn’t know how to enable it I’m trying to find the answer to give him I’m his lower support at the school site
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‎Sep 16, 2022
03:28 PM
In the file explorer in adobe bridge there's no option for the cloud storage for them to access the files that they saved on the personal devices on the cloud storage and they are signed in on the lab machine with their same email they use on the personal device godd
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‎Sep 16, 2022
03:26 PM
They are trying to access the files on adobe bridge
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‎Sep 16, 2022
03:14 PM
We have lab computers that have the Adobe shared device licensing and we would like to enable the cloud storage and files sync how can we go about doing that? When the students go home and use the product on their personal computers they have full access to the cloud storage and file sync that when they sign into the lab it says it's disabled. The students are trying to use adobe bridge but they can't access the cloud files on our lab.
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‎Aug 26, 2022
04:23 PM
Hi we have a lab we are building with new M1 iMacs on Monterey and we don't have a mdm so we want to use the migration assistant with Time machine but we want to pre install all the creative cloud apps we plan to use. I'm worried we might be running into some crashing or errors with apps if we do this. It uses to be fine with carbon cloner in the past with the intel macs but now that won't work since it doesn't restore the system partition. has anyone tried this and ran into problems? As of right now my plans are just to put the installer on the desktop and install it after the time machine restore what time machine. If it works fine with it preinstalled it would save us a lot of time.
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‎Mar 22, 2022
08:32 AM
So why does it not request for it when I run the package installer. Should this not be required for that Package to run like how it is when I go running the Removal tool?
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‎Mar 21, 2022
01:29 PM
So once rosetta is installed from using the other removal tool that is what allows the Installer to work now not sure why rosetta is needed when the file that is created is for the Arm M1 macs.
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‎Mar 21, 2022
09:38 AM
2 Upvotes
Another workaround is to install the creative cloud removal tool it will download some kind of update on first run and then you are able to install the package.
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‎Mar 21, 2022
09:34 AM
Hi I work for a school district and we have some new M1 Macs on 12.3 that when we try to install a full Arm package built with admin console its a shared device Licence, these computers will be used by multiple users in a Lab environment, the computers will fail to install right when it starts the install process. I have found the only way to make it install is to download the adobe creative cloud removal tool and when you go to launch that tool for the first time will ask apple to download something like an os update of some kind. Once that installs I am able to run the Shared device package we have and it will install fine with no issues. I am wondering why this is happening this doesn't make any sense on why I need to go through this process to be able to install.
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