ThomHayes
Explorer
ThomHayes
Explorer
Activity
‎Feb 25, 2025
08:10 AM
In the same boat. It crashes because of this issue multiple times a day. And don't get me started on the accidental drag click that zooms to maximum level. This is an easy fix - if the click drag zoom level is below a certain size, ignore it. That fix is already in place in photoshop for selections that are too small.
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‎Jul 11, 2024
04:44 AM
I hope I'm not being daft here - but im having issues with this. I shot an event with 2 cameras, and one was set up with date 2 months behind. I'm trying to adjust the date only, without effecting the time stamp, otherwise the images from both cameras won't be in sync. It seems like an easy request, but I can't seem to change the date to selected images from cam A without it giving all the images the exact same time stamp?
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‎Oct 27, 2023
04:19 AM
3 Upvotes
Im having the same issue. Totally breaks the flow, not good when presenting to a client. Not holding out hope for a fix, don't think XD is supported anymore
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‎Jan 25, 2023
01:57 AM
Thanks for finding this workaround - worked for what i needed too. But yeah, bit of a pain that if you need to make any edits to it, the bounding box resets and you have to build the component again from scratch!
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‎Jan 25, 2023
01:42 AM
This would be perfect
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‎Jan 05, 2023
07:46 AM
2 Upvotes
I've just had this response from Adobe:
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‎Jan 05, 2023
07:45 AM
Hi - you've replied to me on another thread about the same issue - apparently Adobe are working on the fix?
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‎Jan 05, 2023
07:35 AM
Hi Akanchha Cheers for the update - going stir-crazy...
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‎Jan 05, 2023
06:56 AM
Yeah, there were no 'unknown accounts' for me to delete
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‎Jan 05, 2023
06:21 AM
Cheers, yeah i tried it but that solution isn't working for me (I dont have any 'unknown accounts' to delete in there). Theres loads of other people who haven't got it fixed yet either. Its unreal. This is the biggest blackout ive had from adobe since i started using it. Literally no help from them at all so far.
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‎Jan 05, 2023
04:10 AM
@adobe please can we have an update on this? You've been silent on this issue since september. The solutions mentioned aren't working for everyone. It's been months. PDFs are a staple part of my day to day, and they're constantly crashing my machine, not saving, not loading, not previewing, crashing programs etc etc. Whats going on, when will this be fixed?
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‎Jan 05, 2023
04:09 AM
3 Upvotes
The fix that someone found (without Adobe's help i might add!) doesnt work for everyone. @adobe please can we have an update on this? You've been silent on this issue since september. The solutions mentioned aren't working for everyone. It's been months. PDFs are a staple part of my day to day, and they're constantly crashing my machine, not saving, not loading, not previewing, crashing programs etc etc. Whats going on, when will this be fixed?
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‎Jan 05, 2023
04:08 AM
1 Upvote
@adobe please can we have an update on this? You've been silent on this issue since september. The solutions mentioned aren't working for everyone. It's been months. PDFs are a staple part of my day to day, and they're constantly crashing my machine, not saving, not loading, not previewing, crashing programs etc etc. Whats going on, when will this be fixed?
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‎Jan 05, 2023
04:08 AM
@adobe please can we have an update on this? You've been silent on this issue since september. The solutions mentioned aren't working for everyone. It's been months. PDFs are a staple part of my day to day, and they're constantly crashing my machine, not saving, not loading, not previewing, crashing programs etc etc. Whats going on, when will this be fixed?
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‎Jan 05, 2023
04:07 AM
The fix that someone found (without Adobe's help i might add!) doesnt work for everyone. @adobe please can we have an update on this? You've been silent on this issue since september. The solutions mentioned aren't working for everyone. It's been months. PDFs are a staple part of my day to day, and they're constantly crashing my machine, not saving, not loading, not previewing, crashing programs etc etc. Whats going on, when will this be fixed?
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‎Jan 05, 2023
04:06 AM
@adobe please can we have an update on this? The solutions mentioned aren't working for everyone. It's been months. PDFs are a staple part of my day to day, and they're constantly crashing my machine, not saving, not loading, not previewing, crashing programs etc etc. Whats going on, when will this be fixed?
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‎Jan 05, 2023
04:05 AM
@adobe please can we have an update on this? The solutions mentioned aren't working for everyone. It's been months. PDFs are a staple part of my day to day, and they're constantly crashing my machine, not saving, not loading, not previewing, crashing programs etc etc. Whats going on, when will this be fixed?
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‎Jan 05, 2023
04:03 AM
This is part of a larger bug, which still isn't fixed. Adobe, please give an update on progress?
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‎Jan 05, 2023
04:01 AM
5 Upvotes
This error needs reopening - it is not fixed for everyone - its been months, we need a permanent fix. Adobe, please can we have an update on this please?
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‎Jan 05, 2023
03:55 AM
To confirm, this fix doesn't work for all users - Adobe still needs to provide a fix
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‎Jan 05, 2023
03:53 AM
3 Upvotes
Is there any update from Adobe on this? It's been months, and the issue is not a small one - it's impacting my working life on an hourly basis. Can someone from Adobe please give an update on a permanent fix?
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‎Nov 28, 2022
09:05 PM
1 Upvote
Cheers Lawrence. Will give it a shot...
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‎Nov 24, 2022
03:33 AM
I've tried the fix, but for me there arent any unknown users to delete - anyone got any alternative ideas for me to try? Doing my head in - I literally create PDFs all day long. I'm pulling my hair out
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‎Jun 01, 2022
02:03 AM
Unfortunately, that folder structure looks like it might be mac specific, but cheers!
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‎May 31, 2022
02:33 AM
5 Upvotes
This issue is driving me nuts. I have a ridiculously massive prototype that I'm having to run through and measure precise gaps between text boxes by drawing a new box between them, eying it so that the box sits perfectly against the type, and then use the height of that box to get the measurement. So confused - how are developers meant to take XD designs and replicate them perfectly when these gaps are based on text boxes with their own random amount of padding around each edge?
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‎May 31, 2022
02:24 AM
This is what ive been trying to resolve too - anyone got any answers?
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‎May 24, 2022
08:18 AM
I've just found that in the SVG export options in Illustrator, if I uncheck 'minify' then the file name does appear in XD, however it is still nested inside 2 folders before you get to the named group (see attached). The icons all live inside layer one in the Illustrator file - no other folders or groups.
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‎May 24, 2022
07:48 AM
Hi Kenneth I've attached one of the files - I really hope it's simply an export option I've not seen somewhere...
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