Adobe acrobat pro dc license issue

Central5FC6 · ‎Oct 25, 2021

Hi, My clients have Subscription based licenses for Adobe Acrobat pro DC and when they try to sign in to the applicaiton with their ID, its show "Subscription Expired". did basic troubleshooting like asked user to sign out/ sign in and check, for some user license got activated. but for some no luck, also tried to repair but no luck. it is affecting 200+ users and in admin console i could see license is active for all of them. would really appreacaite the help.

Central5FC6 · ‎Oct 20, 2021

Hi, my orginasation is having subscription base license and when user tries to sign in they get "license expired or trial period" message. did sign in/sign out no luck. also i caould see on admin console that the user has license assigned. would really apprecaite if anyone can let me know how this can be fixed

Central5FC6

Central5FC6

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Adobe acrobat pro dc license issue

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