Thanks for the update but due to the length of time taken and the security risk offered by the work round it appears to be more prudent to remove DRM in a sandbox. This allows industry to remain complaint to standards and also maintain security of an IT infrastructure  It still amazes me that standard agencies failed in their duty of care whilst judging everyone else's adherence to cyber security protocols and standards. DRM only annoys the law abiding and doesn't protect IP to a criminal ... View more

But that puts you at risk. Remove Fileopen keeps you secure.   ... View more

It is not necessarily unlawful to remove drm, it all depends on intent, reasons, wording of the copyright etc. If you are a member of CIE it is upto you to push back at the restrictive practices that CIE have used, and the third party supplier they have chosen to enforce these. Imo DRM only affects those using the standards legally. Ppl using them illegally will continue to circumvent DRM. The single user, single print is a restrictive practice and hinders industry. Amazon use a single license DRM system where any licensed user can access the document bit only 1 at a time. I have complained to BSI that, as a cyber security leader, why they would want me to remove security features that Adobe have spent time in developing.   Who polices the Police! ... View more

This isn't really an Adobe or Microsoft problem but a Fileopen problem. Remove the plug in Fileopen and all will work. I found the only work around that keeps all the security to my system is to remove the DRM from the documents. This maybe unlawful in some regions. ... View more

The best and most secure work around is to uninstall fileopen and request a non-drm version of the documents. All other solutions weaken your IT systems security which Adobe worked hard on. ... View more

No. If you use this plug in for work purposes I.e. reading standards, I would suggest you contact the publishers/ distributors of the document with DRM and complain. All the solutions weaken the security of your companies IT infrastructure. ... View more

Rather then reduce your systems security you could also disable the DRM in the document. Lawful?  ... View more

Out of interest, how many only have FileOpen to access standards ie from BSI? I've been arguing with BSI for over a year that their DRM is overally restrictive and if an employee leaves the business loses access to that document. I expected an Amazon approach where the document could be shared with access transferred so only one copy could be viewed at a time. Not business friendly ... View more

Yes. I have it for the very same overly restrictive reason. Thanks BSI ... View more

I've solved my issue, it was Open file, a DRM service preventing acrobat from running. I've removed that and everything works as it should. No idea how I'm going to open the DRM enabled files. ... View more