marisak_dg
Community Beginner
marisak_dg
Community Beginner
Activity
‎Feb 26, 2025
01:29 PM
@BALA2252 Davinci? Escuela Da Vinci? I teach there, I got a teacher plan. It is cheaper, of course. Still, in January (under Digital River subscription) I paid less than a dollar. Now through Adobe it will be almost $10... Same teacher plan.
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‎Feb 25, 2025
06:25 PM
Hi @Krisatu, I had the same situation. Today, I received an email from Adobe with a message saying, "a necessary action to continue with your plan," where they explained that Digital River is no longer in business. So, I took action and renewed the plan directly through Adobe. All at once, every red banner in the software disappeared. There was no need to cancel first—I simply paid for a new plan. However, the monthly price is higher than it used to be... 😕
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‎Feb 23, 2025
10:14 AM
1 Upvote
Hello, I have been receiving messages like, "Your subscription ends in 4 days." I have a teacher's annual plan with monthly payments, and my credit card has neither changed nor expired. I got my Adobe plan in 2018. An Adobe agent told me to contact Digital River for support, but there is no way to reach them. Now, there seem to be two ways to fix this, without Digital River: Should I cancel my plan now and get a new one directly through Adobe? Or should I wait for my plan to end and then subscribe to a new one on that day? Which option would be more cost-effective? I also wouldn't want to lose my Adobe ID. Thanks in advance for your help!
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