Hello, my email did not notify me that there was a responce. I've updated all drivers for the printer and I even updated the printer software and the computer iPrint&Scan software. I can scan and print directly using the iPrint&Scan software and on my iPad but cannot scan anything from Adobe. I can print to that printer from Adobe but not scan. The WAN works but it has this pop-up that doesn't allow me to change any settings other than where to scan from and the size of the paper but that is it.     I tried doing the print logs but when following the instructions I do not get folder that it talks about.  ... View more

Hello, I am having the same issue. All drivers are up to date, computer is up to date, Adobe is up to date. Tried ALL troubleshooting steps. I get an error code, TW5-101-0x0. This is so annoying. I've deleted Adobe and reinstalled and that is the only way that it works but I have to reinstall Adobe EVERY TIME. This is very stupid and upsetting! Please provide better fixing instructions for Brother printers Adobe! ... View more

Hello Amal, I have follow all the steps on this thread and followed many other steps on different threads and I still cannot get this to work. I will attach the form I need to be able to edit. My employees including myself are running into the same problem and I pay a lot of money a month to be able to edit this form.  ... View more