Hi Support Team,        I just sent request to refund 12 months extra charge to ActPal's account, but forgot to share the Email address and accoiunt subscription address to follow it up. Please check EMAIL REMOVED to review the account plan. Just now I have canceled the plan to make sure you are not charging again, because it had been canceled long time back, but looks like it didn't go through properly and without knowing that you have been charging us in last 12 months without using After Effect tools. Please reach out to account Email address EMAIL REMOVED and Phone number TELEPHONE REMOVED in csae of any question / concern.    Thank you. Saeid Hamzeh. ACTPAL LLC.    THIS IS A PUBLIC FORUM, NOT ADOBE SUPPORT [personal information removed for your protection] [This is a public forum, not Adobe support, please do not post personal information] ... View more

Looks like adobe was charging ActPal's account in last 12 months without using After Effect tools at all. Could you please help to refund $240 back to ActPal's account? Please reach out to TELEPHONE REMOVED account in case of any question to get it refunded faster.    Thank you. Saeid Hamzeh. ActPal LLC.   [personal information removed for your protection] [This is a public forum, not Adobe support, please do not post personal information] ... View more