Informatica29513296qdu1
Community Beginner
Informatica29513296qdu1
Community Beginner
Activity
‎May 19, 2023
05:41 PM
Thank you very much! The option to disable older GPUs worked.
Is this a usual bug? Because the RX 6600 is a GPU that was released in 2021, and the RTX 3050 that I also tested had the same error.
Unfortunately, After Effects also has errors. See if you can help me with the video I recorded. I also have the full video, the error appears at second 29.
Thank you one more time! Helped a lot with Photoshop!
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‎May 19, 2023
11:17 AM
Hello, I have a problem in photoshop that generates white squares when working with images inside a clipboard. These white pixels appear when transforming layers, moving layers or using brush. In some moments it also occurred that the image is corrupted. When the image corrupts inside photoshop I found how to escape the error. I need to go back in a process (ctrl + z) and convert the image into a smartobject, doing this process I can transform the image without it being corrupted. This happened on two different computers, one with a 64 GB Ryzen 9 processor, with M.2 SSD and Raedeon RX5600 XT graphics card, and another with 44 GB Xeon processor, also with M.2 SSD, without graphics card, both computers running Windows 10 operating. I also have problems with some videos within After Effects, in some cases there are glitches on the video screen. I've already tried removing the ram memory and working only with a pendrive, working directly inside an external HD, removing the video card. But unfortunately nothing was possible to fix this error. Attached print and video of the bug. I can't find anything similar on the internet and I can only ask for help in the community. Thank you very much in advance.
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‎May 19, 2023
09:23 AM
Hello, I have a problem in After Effects and Photoshop. In Photosho it generates white squares when working with images inside an artboard. These white pixels appear when transforming layers, moving layers or using brush. In some moments it also occurred that the image is corrupted. When the image corrupts inside photoshop I found how to escape the error. I need to go back in a process (ctrl + z) and convert the image into a smartobject, doing this process I can transform the image without it being corrupted. This happens on two different computers, one with a 64 GB Ryzen 9 processor, with M.2 SSD and Raedeon RX5600 XT graphics card, and another with 44 GB Xeon processor, also with M.2 SSD, without graphics card, both computers running Windows 10 operating. I also have problems with some videos within After Effects, screen glitching often happens within the videos. I've already tried removing the ram memory and working only with a pendrive, working directly inside an external HD, removing the video card. But unfortunately nothing was possible to fix this error. Attached print and video of the bug. I can't find anything similar on the internet and I can only ask for help in the community. Thank you very much in advance
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‎May 19, 2023
09:13 AM
Olá, estou com um problema no photoshop que gera quadrados brancos ao trabalhar com imagens dentro de uma prancheta. Esses pixels brancos aparecem ao transformar camadas, mover camadas ou usar pincel. Em alguns momentos também ocorreu que a imagem está corrompida. Quando a imagem corrompe dentro do photoshop descobri como escapar do erro. Preciso voltar em um processo (ctrl + z) e converter a imagem em um smartobject, fazendo esse processo consigo transformar a imagem sem que ela seja corrompida.
Isso aconteceu em dois computadores diferentes, um com processador Ryzen 9 de 64 GB, com SSD M.2 e placa de vÃdeo Raedeon RX5600 XT, e outro com processador Xeon de 44 GB, também com SSD M.2, sem placa de vÃdeo , ambos os computadores com Windows 10 operacional.
Também tenho problemas com alguns vÃdeos dentro do After Effects, em alguns casos há falhas na tela dos vÃdeos.
Já tentei tirar a memória ram e trabalhar só com pendrive, trabalhando direto dentro de um HD externo, tirando a placa de vÃdeo.
Mas, infelizmente, nada foi possÃvel para corrigir esse erro.
Em anexo print e vÃdeo do bug.
Não encontro nada parecido na internet e só posso pedir ajuda na comunidade.
Muito obrigado antecipadamente.
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