Sarah30044816z4fn
New Here
Sarah30044816z4fn
New Here
Activity
‎May 25, 2023
09:30 AM
10 Upvotes
Whether the Print in Grayscale box is checked or unchecked has no effect on the color output which is where the problem is. I have to go into the acutal printer settings and change the color output. Adobe is up to date as is my printer software and firmware. I have no problem in any other application, just Adobe. From what I've read in here, I'm not the only one with this problem. I also didn't have this problem with the free Adobe Reader
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‎May 24, 2023
09:44 AM
Everything was working fine when I was using the free Adobe reader. We intalled Adobe Acrobat Pro yesterday and now the "Print in Grayscale" box doesn't work. I have to go into my printer settings and change it to mono. It doesn't even work when auto color is selected. I really shouldn't have to go deep into printer settings every time I need to change from color to grayscale. This problem only occurs in Adobe. Is there a way to fix this or work around?
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