Other topic, same issue : https://community.adobe.com/t5/acrobat-discussions/annoying-pop-up-quit-error-message-when-opening-files/m-p/14099274   ... View more

So true. I'm exactly sharing this position. 👍 ... View more

OK, this hasn't last more then 15' : once I delete the registry key, the popup is back 😢 I'm speechless..😓 ... View more

@FuzzyJohn you're right, I've keep the registry change. To be honest, I was so exhausted by this popup, whatever the stable solution is, I will be satisfy. But I can understand that this tips looks to be a tips rather a decent Adobe public solution. I will try whithout the registry key. ... View more

@G_Man With Acrobat Reader ? Latest update ?   ... View more

Good news, 1 week since the update, and no more popup !  Evrything seems to work normally now. Acrobat 2023.006.20360 ... View more

Same for me, i've create the DWORD (thank to your advice) Please note my other DWORD value (iCrashCountAtLaunch = 25)   ... View more

For many of us, this tips has also worked ... few hours, then the message come back. ... View more

Sorry, mistype...(and can't edit previous message). Right word is : "Acrobat s'est arrêté de manière inattendue" ... View more

The 404 page is due the langage settings, and I hope that all non-US users could find this topic, so I'm posting in my natural langage. L'erreur s'affiche : "Acrobat s'est arrêté de manière innatendue. Cliquez sur "En savoir plus" pour connaitre les solutions possibles" Il semble que cette erreur soit lièe au generateur de miniature, mais aucune solution n'est encore trouvée. Elle affecte Acrobat Reader et Acrobat Pro. Je ne suis pas sûr que Adobe travaille pour réparer ce bug, car il ne genere pas de crash ou de freeze. Esperons que le nombre de plaintes ici fera bouger les choses.   ... View more

Finally I succeed to get a dump file, with this method https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html But once again, I'm not sure that Adobe will learn anything beacause there is NO CRASH, NO FREEZE. Ok, so now, where do I need to send this 116Mb file ?! ... View more

Thanks @Meenakshi Negi for your feedback. Unfortunately, despite the creation of register key, the dump folder is empty. Maybe because there is no crash, just this ennoying popup.. Nice to heard that you're working on it ! ... View more

I get the same 404 issues, if I use Acrobat set in French  Need to set it in English to get this link Troubleshooting Acrobat crash on launch. (adobe.com) Which won't help anyway... ... View more

Hi @FuzzyJohn I got the same behaviour as you. I've also create the Registry Keys as requested. But even with many popup "Acrobat quit unexpectedly" there is no single file related to Acrobat in the Dump folder   ... View more

@Meenakshi Negi is there someone from Adobe working on that bug ? Is it at least recorded as something to fix ? ... View more

You're talking about the revamp upgrade (menus switched) and I've face the same since this upgrade. But one strange thing is that on my personnal computer (@home) Acrobat has also been update to 2023.006.20320 .. but I've keep the "old style" menu ! 🫤 Anyway, I got the same error on both computer .. which means that this "menu upgrade" should not be the only reason.. ... View more

Same issue for me, since weeks on several computers... 😤 W11 x64 Hope any update will fix that. ... View more