Hello @Patata37457622fxyz, Sorry to hear about your experience. Would you mind sharing some more details, like the exact version of the OS/Fresco, device make/model, screenshots of the settings used, and a link to a sample cloud document (https://adobe.ly/4c5eWG1), so we can investigate this further?
Note: While sharing the link, kindly make it public and enable the option to Save a copy under Link settings. Looking forward to hearing from you.
Thanks,
Anubhav
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