brian_8084
New Here
brian_8084
New Here
Activity
‎Mar 13, 2025
05:29 PM
Issue is resolved by allowing internet access to the following. Essential Endpoints for Sign-In and Activation: lm.licenses.adobe.com resources.licenses.adobe.com cs.licenses.adobe.com exception.licenses.adobe.com pubcerts.licenses.adobe.com workflow.licenses.adobe.com auth.services.adobe.com ims-na1.adobelogin.com ims-prod06.adobelogin.com ims-prod07.adobelogin.com static.adobelogin.com delegated.adobelogin.com adobeid.services.adobe.com adobeid-na1.services.adobe.com federatedid-na1.services.adobe.com Allowing these endpoints on ports 80 and 443 will facilitate necessary sign-in and activation processes.
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‎Feb 26, 2025
11:41 PM
Hi all, I am having an issue with the 'Sign In' button on Adobe Acrobat Pro continuous release ver 2024.005.20421 on Windows 10. The text of the button changes from black to blue when I hover the mouse cursor over that area, but it does not respond when clicked. If I try to sign in via the help menu there is an 'initializing registration please retry after a minute' message. The same result is encountered on several workstations. I suspect that the issue is related to blocked URLs as internet access is quite restricted in our environment. https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/endpoints.html Referring to the above link. *.adobe.com and *.adobelogin.com are already allowed and I can login via web browser. Has anyone else encountered this issue? Are there other URLs to be allowed for the Sign In function to work? Thanks for your help.
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