nice_bee0961
Community Beginner
nice_bee0961
Community Beginner
Activity
‎Oct 23, 2024
07:28 AM
1 Upvote
This has been handled. Thank you.
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‎Oct 23, 2024
07:18 AM
No I can't. That's what started this whole message chain. When I log in and go to Plans the only thing I see is "Adobe for Enterprise", which I can't access. There is nothing for a subscription I'm paying for, yet my card is being charged every month. Can you just email me so this isn't on a public page?
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‎Oct 22, 2024
01:14 PM
Can you tell me which one I'm paying for? November marks a year of my subscription and I believe I can cancel it then without any penalty. I just don't know if I'm paying for "teams" (whatever that is) or Creative Cloud.
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‎Oct 22, 2024
11:55 AM
They didn't create the account for me. I've asked them about it. I simply want to cancel my subscription. If my employer would have set everything up, I wouldn't have to pay for my subscription because the company would be paying. However, I'm paying and I set up the account. I'm not sure why I'm not listed as an Admin.
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‎Oct 18, 2024
10:09 AM
Nope, I don't have an envelope or anything that looks like that
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‎Oct 18, 2024
07:17 AM
That screenshot is the right side of my screen.
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‎Oct 18, 2024
07:17 AM
There's nothing like that anywhere in my Community pages.
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‎Oct 18, 2024
06:52 AM
I don't know where to find the personal chat. I'm sorry.
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‎Oct 18, 2024
06:37 AM
I've selected both and neither account will let me access the console.
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‎Oct 18, 2024
06:15 AM
2 Upvotes
I created an account almost a year ago and I want to cancel my subscription when my year is up. However, I cannot access the Admin Console. It says "We're sorry You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator." I'm the only one on my account and I don't understand why I can't access it. I've cleared my cache, changed browsers, accessed it from a PC, tablet and phone and still can't access it. I have no system administrator to contact. It's just me. Any ideas?
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