RandDguy
Community Beginner
RandDguy
Community Beginner
Activity
‎Sep 12, 2024
07:27 AM
Wow ... autoKorrect made me look illiterate grammatical idiot! But it is diciferable. Lol
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‎Sep 12, 2024
07:26 AM
I just want to thank you for posting this. There have been many comments regarding this since you posted this sokution. Clearly people arent finding your solution and another asobe employee offered no solution and just offered his apologies. YOU... in the other hand orovided the solution I desperatlt needed which kept me from having to rebuild eveything in DaVinci. Yes, I did have to rebuild the video in Rush, but I was able to donit relatively quickly. Not the most desirable resolution, but a goodnone all the same. As all of my images and videos were high resolution I don't know why the option to export originally was 720. I didn't need to replace any media. What I did do when rebuilding it was to put in a couple of videos and oics and then test rhe export. When it said 1080p, I went ahead and dimped in everything else. anyhow, I think itnwould be good if your post were more easily found. Posts from support staff in recent years have not offered the solution you have. Its worth letting other support staff know. It seems to be effecting a lot of RUSH users.
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‎Aug 29, 2024
11:08 AM
1 Upvote
Thanks Kevin. I spoke with numerous folks in tech support without resolving the issue. I unloaded stuff of my iPad ... moved everything back over to it from my desktop and finished the video there. I appreciate your getting back with me. Thanks again ...
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‎Aug 19, 2024
02:53 PM
Hi Kevin, 'if the iPhone is set to HEVC and one can export on both their iPhone and iPad, why can't it export a RUSH video on the desktop app? I have HEVC codec installed on my desktop and it's working other apps. Thanks!
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‎Aug 19, 2024
02:38 PM
Hi Kevin, My plan includes: Premiere Rush Spark Video Adobe Photoshop Express Cloud storage 100GB +12 view more I have the HEVC codec on my desktop but my desktop RUSH app says I don't. Why is that? I'm able to export a file as an mp4 from my iphone or iPad, but not my desktop. Why is the desktop app restricted? Is this a glitch? It seems to me I should be able to work on the same file on any device. I know syncing of fiiles between devices is no long possible. Why I don't know. What's the purpose of a server-based app if you can't. In any event, why does exporting work on the other devices and not the desktop. Thanks!
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