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"Your system's hardware does not support hardware acceleration for the current settings"

Community Beginner ,
Sep 02, 2020 Sep 02, 2020

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Please help me i want to render with my GPU but i cant choose the " Hardware Encoding" option and its says "Your system's hardware does not support hardware acceleration for the current settings"  to me.|
My pc ( Intel i5 9400F , RTX 2060 Inno3d , Ram 16GB DDR4 ) please help thanks:(

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Hardware or GPU

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correct answers 1 Correct answer

LEGEND , Sep 02, 2020 Sep 02, 2020

There are several problems with your current hardware and software configuration:

 

  • Your CPU does not have a QuickSync hardware encoder at all whatsoever. None of the F or KF CPUs have QuickSync support at all. That means that Intel had permanently disabled the integrated GPU (which is required for QuickSync hardware acceleration support) during the manufacture of the F and KF CPUs.
  • You have the very first version of Premiere Pro 14.0. And all versions of Premiere Pro from the 12.1 version of 2018
...

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New Here ,
Oct 20, 2021 Oct 20, 2021

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This was the issue I had. 
Footage to be exported was Upper first. 
Hardware accel must need progressive only.

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New Here ,
Oct 24, 2021 Oct 24, 2021

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hey could you help me find the setting for this

 

i am also having similar issue where hardware encoding option is showing but on clicking it gives error message your pc doesnt meet requirements

 

on seeing your post i saw my export setting was set to upper

but i cant seem to find the option to set to progressive

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LEGEND ,
Oct 24, 2021 Oct 24, 2021

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What is your system's exact GPU? You may have a GPU that is either too old to be supported in Premiere Pro or lacks an NVENC encoder completely, or you have an outdated GPU driver.

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New Here ,
Nov 05, 2022 Nov 05, 2022

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bro i have the same issue, When i am selecting hardware encoding it displays the below attached error. I am using gforce GTX 960 which according to nvidia's site supports hardware encoding and decoding. This error is showing only on h.264 codec not on h.265 codec. But anyway gpu is also not utilizing on h.265

Amaz26980884yb9m_0-1667687517007.png

 

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